Client Solutions Manager

Russell Tobin; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global talent solutions firm in the UK is seeking a Senior Client Solutions Manager to enhance partnerships with major clients. This role demands expertise in stakeholder management and analytical skills, with over 8 years in media, marketing, or consulting environments. Responsibilities include driving media strategy, optimising performance, and leading complex projects. The position offers a contract role for 9 months, situated in London. Candidates must have a strong background in handling large global clients and managing multifaceted initiatives.

Qualifications

• 8+ years of experience in media, marketing, consulting, or digital advertising.
• Proven experience engaging C-suite and senior executives.
• Ability to manage multiple complex initiatives in parallel.

Responsibilities

• Partner closely with the Global Client Lead to develop and execute long-term strategic roadmaps.
• Lead media strategy, best practices, optimisation, and performance measurement across global accounts.
• Analyse large datasets using Excel and dashboards to identify opportunities.

Skills

Senior stakeholder management & communication

Strong analytical capability

Project management

Tools

Excel

Job description

Contract Role – 9 Months | Location: London (Onsite)

Working Hours: Monday–Friday, 9:00 AM – 6:00 PM (flexibility required for global time zones)

Travel: Up to 10% (possible travel to Dublin / New York)

Start Date: January 2026

Role Overview

The Client Solutions Manager is a senior, client‑facing role responsible for driving strategic partnerships with large global clients and media agencies. This role combines consultative sales, data‑driven strategy, and project leadership, working closely with internal cross‑functional teams and external partners to accelerate revenue growth, scale product adoption, and deliver best‑in‑class client outcomes.

This is a high‑visibility, high‑pressure role, suited for someone confident engaging with senior executives and managing complex, global accounts.

Key Responsibilities

Client & Agency Partnership

• Partner closely with the Global Client Lead to develop and execute long‑term strategic roadmaps and global business plans
• Build and manage strong relationships with senior client executives and global agency leadership
• Act as a trusted advisor, influencing decision‑making through insights and strategic recommendations

Strategy, Media & Measurement

• Lead media strategy, best practices, optimisation, and performance measurement across global accounts
• Translate complex data and analytics into clear, actionable insights for clients and internal stakeholders
• Drive revenue acceleration through product solution adoption and strategic co‑investment initiatives

Data, Insights & Reporting

• Analyse large datasets using Excel and dashboards to identify opportunities and performance gaps
• Pull reports and lead Quarterly Business Reviews (QBRs) with clients and agencies
• Turn global insights into scalable actions across regions and local markets

Cross‑Functional Collaboration

• Work closely with internal teams including Marketing Science, Product, Solutions Engineering, Creative, and Sales
• Enable knowledge sharing across global, regional, and local teams
• Influence change and improvements by communicating best practices across teams
• Lead multiple strategic workstreams simultaneously with strong attention to detail
• Manage escalations effectively, especially platform, measurement, or delivery issues
• Support solution mapping and issue resolution in fast‑moving, high‑impact situations

Capability Building

• Design and deliver capability‑building programs for clients and agencies to support large‑scale product adoption
• Support long‑term initiatives such as commerce programmes and innovation projects

Candidate Requirements

Top 3 Non‑Negotiable Skills

• Senior stakeholder management & communication: Proven experience engaging C‑suite and senior executives
• Strong analytical capability: Advanced Excel and dashboard skills; ability to convert data into insights and actions
• Project management: Ability to manage multiple complex initiatives in parallel

Experience

• 8+ years of experience in media, marketing, consulting, or digital advertising
• Experience working with large global clients or enterprise‑level accounts (small‑client‑only experience is not suitable)
• Strong background in agency or global client environments

Seniority Level

• Mid‑Senior level

Employment Type

• Contract

Job Function

• Sales, Marketing, and Consulting

Industries

• Software Development