Solutions Engineer (IT)

Focus Group; Greater London; Remote; GBP 53,000 - 55,000; Full time

Benefits offered by this job

Car allowance

Company van

Overtime available

Job summary

Focus Group is seeking a Solutions Engineer to deliver hands-on installations and support for customers remotely across its designated area in the UK. You will be the subject matter expert in networking, servers/storage, or cloud, leading projects and mentoring engineers while traveling to client sites 3–4 days a week.

The role requires proven IT support/delivery experience, strong technical knowledge across networking, servers/storage and cloud platforms (M365/Azure/Intune/SharePoint), and a

Qualifications

• Proven experience in an IT support and delivery role – MSP setting.
• Specialist knowledge in networking, servers/storage, and cloud technologies.
• Ability to lead projects and mentor colleagues.
• Full UK driving licence.

Responsibilities

• Deliver hands-on installations and technical support for customers across designated area.
• Act as SME in your specialism (networking, servers/storage or cloud) and lead projects.
• Mentor and guide engineers around you to solve complex faults.
• Travel to customer sites 3–4 days a week; balance on-site and remote work.

Skills

IT support delivery

Networking

Server & storage

Cloud technologies

Project leadership

Mentoring

UK driving licence

Tools

Ekahau

Meraki

SonicWall

Cisco

Aruba

Windows Server

Hyper-V

VMware

M365

Azure

Intune

SharePoint

Job description

Solutions Engineer (IT)

Department: Technical Operations

Employment Type: Permanent

Location: Remote

Reporting To: Liam Golder

Compensation: £53,000 - £55,000 / year

Description

London- Zone 4- Solutions Engineer (field)

£50-55k + Car Allowance or Van + Overtime

(Internal job level reference: (Specialist / Team Leader))

Focus Group is one of the UK's leading providers of essential business technology, supporting around 30,000 customers with everything from connectivity and telecoms to IT solutions, cyber security and energy – all from one place. Backed by Hg Capital and valued at over $1 billion, we're scaling fast, investing heavily in AI, and growing our reach through strategic acquisitions. As we continue to expand, we're setting new standards in managed service excellence and building a business that's genuinely going places.

Are you an experienced IT engineer who's ready to lead, not just support?

At Focus Group, we're looking for a Solutions Engineer to deliver hands-on installations and support for customers across your designated area. You'll be the subject matter expert in your specialism – whether that's networking, servers and storage, or cloud – leading projects, solving complex faults, and mentoring the engineers around you.

This is a home & customer site based role with real variety: you'll be out visiting customers 3-4 days a week, from small businesses through to enterprise sites, so you'll need to enjoy being on the road and with customers as much as behind a screen.

Skills, Knowledge and Expertise

Proven experience in an IT support and delivery role - ideally within an MSP setting

• Specialist knowledge in:
• Networking: (VLAN’s, Routing, Wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba)
• Server & storage: (Windows Server, Storage, Hyper V, VMware, M365 & Azure)
• Cloud technologies: (M365, Azure, Intune, SharePoint)
• The confidence to lead projects and mentor colleagues
• A full, valid UK driving licence

Benefits

• £50-55k salary
• Car allowance or company van
• Overtime available
• The chance to work on varied, high-profile projects with a growing, ambitious technology company