IT Field Engineer (Leeds)

Focus Group; Leeds; Hybrid; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Up to £35,000 base salary

Overtime and on-call allowances

Clear progression routes

Support from a large technology business

Job summary

A growing technology company in the Leeds area is looking for a motivated field engineer to deliver IT solutions and support. The role involves visiting customer sites, installing systems, and troubleshooting various technologies. Candidates should possess solid IT support experience, strong knowledge of Microsoft products, and be familiar with networking fundamentals. This position offers a base salary of up to £35,000 plus overtime and on-call allowances, with clear progression opportunities.

Qualifications

• Solid hands-on experience in IT support or delivery.
• Strong Microsoft stack knowledge: Windows Desktop, Windows Server, M365.
• Experience with cloud technologies: Azure, Intune, SharePoint.
• Networking fundamentals: firewalls, routers, switches, wireless.
• A troubleshooter at heart.
• Full UK driving licence (essential).

Responsibilities

• Installing and configuring IT solutions across Windows, Azure, networking, and telephony.
• Delivering onsite and remote support for SME to enterprise customers.
• Leading fault resolution for time-critical hardware and service failures.
• Playing a key role in multi-technology, multi-site project delivery.
• Auditing and documenting client infrastructure with precision.
• Collaborating with Project Managers, Service Desk, and 3rd Line Engineers.

Skills

IT support expertise

Microsoft stack knowledge

Cloud technologies (Azure, Intune, SharePoint)

Networking fundamentals

Troubleshooting ability

Full UK driving license

Job description

Home Based (Leeds) with frequent travel across the Leeds/Yorkshire area

Up to £35,000 + Van + Overtime & On-Call Allowances (circa £8-10k)

Focus Group is a £300m-revenue, Hg Capital-backed technology business serving 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world‑class IT solutions on the ground.

The Role

Based from home in the Leeds area, you'll be the face of Focus Group across the Yorkshire region — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi‑site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business.

No two days are the same. That's the point.

What You’ll Be Doing

• Installing and configuring IT solutions across Windows, Azure, networking, and telephony
• Delivering onsite and remote support for SME to enterprise customers across the South West
• Leading fault resolution for time‑critical hardware and service failures
• Playing a key role in multi‑technology, multi‑site project delivery
• Auditing and documenting client infrastructure with precision
• Collaborating with Project Managers, Service Desk, and 3rd Line Engineers

What We’re Looking For

• Solid hands‑on experience in IT support or delivery
• Strong Microsoft stack knowledge — Windows Desktop, Windows Server, M365
• Experience with cloud technologies — Azure, Intune, SharePoint
• Networking fundamentals — firewalls, routers, switches, wireless
• A troubleshooter at heart — tenacious, solution‑focused, loves a challenge
• Full UK driving licence (essential)

What You’ll Get

• Up to £35,000 base salary
• Overtime and on‑call allowances
• Clear progression routes — Team Leader, Solutions Engineer and beyond
• The backing of a $1bn technology business with real momentum

Why Focus Group?

We're not a business standing still. We're scaling, acquiring, and investing in AI to redefine what great managed services look like. Our engineers are at the heart of that — trusted, technically stretched, and given the tools to do their best work.

If you’re a self‑starter who thrives on variety, loves solving real problems, and wants to grow with a business that’s going places — we’d love to hear from you.

📍 Home based - Leeds area | Regular travel across the Yorkshire