Solutions Architect - SaaS Integrations for E‑Commerce

Global-e; Greater London; Presencial; GBP 70.000 - 110.000; Tempo integral

Resumo da vaga

Global-e is seeking a skilled Solutions Engineer to support Sales, Project, Product and R&D teams, leading tech discussions with online retailers and brands expanding cross-border business. You will manage integration tracks in meetings, stay updated on system developments, and relay client feedback to Product/R&D.

Role requires strong SaaS integration experience, API proficiency, and excellent communication to bridge technical and non-technical audiences across global teams.

Qualificações

• 4+ years in solution design/integration with direct client interaction in SaaS environments.
• Strong ability to pitch solutions and explain complex tech to technical/non-technical audiences.
• Degree in Computer Science or another technical field.
• Solid understanding of API implementation (RESTful) and SQL databases.
• Proven problem-solving and troubleshooting skills.
• Experience working with distant teams and diverse environments.
• Experience in eCommerce/logistics is a plus.

Responsabilidades

• Explain platform features and guide customers through integration challenges.
• Identify business opportunities and address technical objections.
• Advise on integration strategies and best practices.
• Prototype integrations in merchant environments as needed.
• Provide ongoing education and technical support to partners.
• Stay up-to-date with product roadmaps and provide field feedback.

Conhecimentos

Solution design

Client interaction

SaaS experience

RESTful APIs

SQL databases

Problem solving

Cross-functional teamwork

Cloud/IT familiarity

Formação

BSc/MSc in Computer Science

Descrição da vaga

Global-e is seeking a skilled Solutions Engineer to support Sales, Project, Product and R&D teams, leading tech discussions with online retailers and brands expanding cross-border business. You will manage integration tracks in meetings, stay updated on system developments, and relay client feedback to Product/R&D.

Role requires strong SaaS integration experience, API proficiency, and excellent communication to bridge technical and non-technical audiences across global teams.