Solutions Architect

ECS Resource Group Ltd; West Midlands; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Commission scheme

Car allowance

Private medical insurance

Enhanced pension contributions

33 days holiday including bank

holidays

Job summary

ECS Resource Group Ltd is seeking an experienced Solutions Architect to join their growing technical team in Solihull. This hybrid role offers the chance to design innovative network infrastructure solutions while collaborating closely with Sales and Account Management teams.

The ideal candidate will have a strong background in managed WAN, LAN, and Wi-Fi services, with a focus on delivering compelling technical propositions.

Qualifications

• Experience as a Solutions Architect in managed WAN, LAN, or Wi-Fi.
• Strong technical background with innovative network infrastructure solutions.
• Ability to lead discussions and present technical solutions effectively.

Responsibilities

• Design tailored LAN and WAN solutions aligned to customer requirements.
• Produce high-quality technical documentation including SOWs and HLDs.
• Collaborate with Sales and Account Management teams on customer solutions.

Skills

LAN solutions design

WAN solutions design

Customer engagement

Technical documentation

Presentation skills

Feedback analysis

Job description

Solutions Architect - Managed Network Services

Location: Solihull (Hybrid)
Salary: 65,000 - 80,000 + Commission + Car Allowance
Working Pattern: Hybrid - approximately 2 days per month in the Solihull office

The Opportunity

We are looking for an experienced Solutions Architect to join a growing technical team, playing a key role in designing innovative network infrastructure solutions and supporting customers throughout the sales lifecycle.

This is an excellent opportunity for a technically strong, customer-focused architect with a background in managed WAN, LAN, Wi-Fi and security services. You will work closely with Sales and Account Management teams, acting as the technical authority from initial customer engagement through to solution delivery.

What You'll Be Doing

• Design tailored LAN and WAN solutions aligned to customer requirements and technical capabilities.
• Work closely with Sales and Account Management teams to understand customer needs and develop compelling technical propositions.
• Lead technical discussions, customer meetings and solution reviews, translating complex technical concepts into clear business outcomes.
• Produce high-quality technical documentation, including Statements of Work (SOWs), High-Level Designs (HLDs), network schematics and associated solution documentation.
• Collaborate with Service Delivery, Sales and Account Management teams to support new business opportunities, renewals and existing customer relationships.
• Ensure solutions are technically robust, commercially viable and deliver long-term customer value.
• Maintain accurate activity and opportunity information within CRM systems.
• Contribute to the development of a significant sales pipeline and support the wider pre-sales function.

• Good understanding of enterprise Wi-Fi technologies, including CAPWAP, WPA, 802.1X, mesh networking and wireless controllers.
• Excellent communication and presentation skills, with the ability to build trust and credibility with both technical and non-technical stakeholders.
• Commercial awareness and an understanding of how to balance technical excellence with customer and business requirements.
• Full UK driving licence and the ability to pass BPSS and relevant security clearance checks.

What's on Offer?

• 65,000 - 80,000 salary
• Commission scheme
• Car allowance
• 33 days holiday including bank holidays
• Private medical insurance
• Enhanced pension contributions