Solutions Architect

Convergence Group; Metropolitan Borough of Solihull; Hybrid; GBP 65,000 - 88,000; Full time

Benefits offered by this job

Private medical

Enhanced pension

Income protection

Life assurance

Hybrid work

Dog-friendly office

Job summary

Convergence Group is seeking a Solutions Architect to shape customer outcomes and drive technical excellence across the business. You will design LAN & WAN solutions, partner with Sales to understand client needs, and lead technical conversations to close deals.

You’ll produce professional documentation, collaborate with Sales, Service Delivery and Account Management, manage CRM activity, and help maintain a £1m+ annual pipeline. Hybrid working with 2 days/month at Solihull office is offered.

Qualifications

• 5+ years in a Solutions Architect role with customer-facing pre-sales.
• Experience in Managed WAN/LAN services and technical pre-sales.

Responsibilities

• Design tailored LAN & WAN solutions aligned with product set.
• Partner with Sales & Account teams to understand customer needs and support deals.
• Lead technical conversations with customers and build trust.
• Produce SOWs, HLDs, and technical schematics.
• Collaborate cross-functionally to win new business and support renewals.
• Track activity in CRM and contribute to a £1m+ annual pipeline.
• Optimize solutions for profitability and long-term value.

Skills

Solutions Architect experience

Pre-sales

Network design

WAN/LAN knowledge

SDN/SD-WAN/NFV

Wi‑Fi expertise

Communication

Driving licence

BPSS clearance

Tools

Cisco

Extreme

Fortinet

Job description

At Convergence Group, we’ve spent the last 20+ years building a business driven by ambition, innovation, and exceptional people. We design and manage enterprise WAN, LAN, WiFi and Security solutions for some of the UK’s most demanding organisations - and we’re growing fast. Now we’re looking for a Solutions Architect to play a key role in shaping customer outcomes and driving technical excellence across our business.

What It’s Really Like Here

The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding.

The strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.

What you’ll do as our Solutions Architect:

• Design tailored LAN & WAN solutions that fit perfectly with our product set.
• Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
• Leading technical conversations with customers - simplifying complexity and building trust
• Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
• Work cross-functionally with Sales, Service Delivery, and Account Management teams to win new business, support renewals and keep current customers happy.
• Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
• Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value.

What we're looking for:

• 5+ years as a Solutions Architect (or similar) working closely with customers in the sales cycle
• A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt
• Experience in network design, bespoke customer solutions and documentation
• WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL
• LAN knowledge across DC, core, aggregation, and access layers
• Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation
• Wi‑Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers
• Strong communication skills - you know how to talk to humans, not just switches
• UK driving licence & ability to pass BPSS and other clearance checks

What’s in it for you?

• Salary: £65-88,000 + commission + car allowance for experienced A-players
• Time off: 33 days holiday including bank holidays
• Benefits: Private medical, enhanced pension, income protection & life assurance.
• Balance: Flexible core hours + hybrid working (2 days a month in our Solihull office).
• Perks: Dog-friendly office - yes really!

Who are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Where A-players come to make a difference

Our Solutions Architects aren’t just network designers - they’re trusted advisors, problem-solvers, and customer champions. If you’re ready to flex your tech muscles, build great relationships, and leave your mark on the future of connectivity, we’d love to talk.

#Solutions Architect # LAN # WAN # Pre-Sales # Hiring!