Solution Architect L1

Wipro; Warwick; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in the UK is seeking a Solution Architect L1 to design and deliver innovative architectural solutions. The ideal candidate will have expertise in ServiceNow platforms and strong project management skills. Responsibilities include creating technical documentation, integrating applications, and providing consulting services. Certifications in ServiceNow administration and implementation are preferred. This position offers an opportunity to influence significant technological change within a dynamic industry.

Qualifications

• Deep understanding of scalable, reliable, and manageable enterprise systems.
• Hands-on experience with ServiceNow modules like ITSM, ITOM, and ITBM.
• Experience in BCM and TPRM modules.

Responsibilities

• Design and deliver architectural solutions aligned with business goals.
• Gather requirements and maintain application integration with third-party apps.
• Create technical architecture and user guide documentation.

Skills

ServiceNow platform expertise

Core ITIL processes knowledge

Project management skills

Agile/SCRUM methodology

Scripting skills (AJAX, Jelly, PERL)

Education

ServiceNow System Administrator Certification

ServiceNow Implementation Specialist Certification

Job description

Solution Architect L1 - Wipro

Play a pivotal role in designing and delivering innovative architectural solutions that align with business goals and technology strategies. This position requires a deep understanding of scalable, reliable, and manageable enterprise systems, with the opportunity to influence major change initiatives and new deals within the Technology Services sector.

Primary Responsibilities

• Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of ServiceNow platform re in a controlled and predictive manner.
• Create technical architecture, design and user guide documentation
• Gather requirements, design, develop, and maintain application integration with any third-party applications
• Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
• Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
• Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
• Design, develop, and maintain custom code for all ServiceNow modules
• Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
• Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Experience with Agile/SCRUM project management methodologies
• Experience with AJAX, Jelly, or PERL scripting
• Strong process management & project management skills
• Experience in BCM module
• Experience in TPRM module

Preferred Requirements

• ServiceNow System Administrator Certification
• ServiceNow Implementation Specialist Certification
• Experience working with ServiceNow domains