ServiceNow Solution Architect

Cpl Life Sciences; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology consultancy in the UK is seeking an experienced ServiceNow Solution Architect to join their established team. In this senior role, you will work closely with clients to translate business requirements into scalable ServiceNow solutions. Responsibilities include providing technical governance, producing High-Level Design documentation, and leading development teams. This position requires proven experience in ServiceNow architecture and strong stakeholder engagement skills. Interested candidates may apply by sending their CV.

Qualifications

• Proven experience as a ServiceNow Solution Architect.
• Strong experience defining and enforcing technical governance.
• Ability to produce clear, structured design documentation.

Responsibilities

• Translate client and business requirements into deliverable ServiceNow solutions.
• Provide technical governance oversight across the ServiceNow platform.
• Own and produce High-Level Design (HLD) documentation.

Skills

Expert-level proficiency in ServiceNow

Strong stakeholder engagement

Problem-solving skills

Job description

ServiceNow Solution Architect

We are seeking an experienced ServiceNow Solution Architect working closely with the client as part of their established ServiceNow team. This is a senior, client-facing role where you will translate business requirements into scalable, well-governed ServiceNow solutions. You’ll act as a subject matter expert, providing technical leadership, setting standards, and ensuring the overall health and performance of the platform.

Location: London, England

Responsibilities

• Translate client and business requirements into differentiated, deliverable ServiceNow solutions
• Provide technical governance oversight across the ServiceNow platform
• Enforce coding standards across both Accenture delivery teams and Post Office resources
• Own and produce High-Level Design (HLD) documentation and solution artefacts
• Act as an escalation point for technical issues and development blockers
• Collaborate closely with business and technical stakeholders across the organisation
• Proactively identify, log, and drive continuous improvement opportunities
• Contribute to platform health management and long-term architectural direction
• Support technical triage of major incidents and platform issues when required
• Provide leadership and guidance to development teams, supporting effective delivery

Qualifications

• Proven experience as a ServiceNow Solution Architect
• Expert-level proficiency in ServiceNow
• Strong experience defining and enforcing technical governance and development standards
• Ability to produce clear, structured design documentation (HLDs, solution designs)
• Strong stakeholder engagement and client-facing experience
• Experience working in complex, multi-team enterprise environments
• Excellent problem-solving and decision-making skills

Contact

If you are interested please apply or send your CV to [e-mail]