Solar PV Technical Account Manager - Client Success Lead

Arm; Oxford; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Arm is seeking a Technical Account Manager to join our growing renewable energy team. You will manage relationships with a portfolio of national commercial solar PV clients, act as the main contact for technical queries, and lead regular client review meetings.

Hybrid role (minimum 3 days in the office) with reports, system yield monitoring, and coordination with engineering and contractors. A full UK driving licence is required for occasional site visits.

Qualifications

• Experience in client-facing account management or operations.
• Knowledge of solar PV or renewable energy sectors is advantageous.
• Strong written and verbal communication across technical and non-technical stakeholders.

Responsibilities

• Manage relationships with national commercial solar PV clients.
• Be the primary point of contact for technical and operational queries.
• Lead client review meetings and present technical information clearly.
• Produce and quality-check generation and performance reports.
• Monitor system performance against expected yield and investigate gaps.
• Coordinate with engineering, technical operations and contractors to remediate issues.
• Escalate recurring or high-impact issues and support root-cause investigations.
• Support contract reviews and renewals with technical input.

Skills

Client facing

Solar PV

Communication

Data & reporting

Job description

Arm is seeking a Technical Account Manager to join our growing renewable energy team. You will manage relationships with a portfolio of national commercial solar PV clients, act as the main contact for technical queries, and lead regular client review meetings.

Hybrid role (minimum 3 days in the office) with reports, system yield monitoring, and coordination with engineering and contractors. A full UK driving licence is required for occasional site visits.