Software Trainer

YT Technologies; Bath; On-site; GBP 35,000 - 55,000; Full time

Job summary

YT Technologies in Bath seeks a dynamic Software Trainer to drive adoption of our SaaS platforms. You will design curricula, create engaging content, and deliver training sessions to administrators and specialists, online and on-site.

You will collaborate with sales for product demos, assess learning outcomes, and support continuous improvement through participant feedback. Travel to client sites is expected as part of the role.

Qualifications

• Proven track record as a corporate/technical trainer in a SaaS environment.
• Excellent public speaking and facilitation abilities.
• Able to design and refresh training content for a diverse audience.
• Comfortable with traveling to client sites for onsite training.
• Understanding of healthcare workflows and data regulations is desirable.

Responsibilities

• Design, implement, and maintain a comprehensive training curriculum.
• Deliver engaging sessions online and in person.
• Create training content using LMS and recording tools.
• Act as SME on core software products and demos for sales teams.
• Develop assessments and monitor post-training impact.
• Manage workload to align with team goals.

Skills

Training Experience

Communication Skills

Public Speaking

Flexibility

LMS knowledge

Tools

LMS

Screen Recording

Job description

YT Tech has partnered with a multi-award-winning, agile technology company based in Bath to find an energetic and dynamic Software Trainer.

Our client builds innovative software solutions that genuinely make a difference, changing what is possible for both providers and end-users within their sector. Operating with a unique, forward-thinking, and self-managing team structure, they offer a phenomenal working environment where collaboration, transparency, and continuous improvement are part of the daily DNA.

In this role, you will ensure the successful adoption and proficient use of their software platforms by delivering high-quality, engaging, and accessible training programmes to a diverse user base (ranging from administrators to highly specialized professionals).

Key Responsibilities

• Curriculum Design & Delivery: Design, implement, and maintain a comprehensive training curriculum, delivering engaging sessions both online and in person.
• Content Creation: Create and refresh training content, utilizing learning management systems (LMS) and screen-recording/video tools to build a seamless learning experience.
• Subject Matter Expertise: Act as the internal and external expert on core software products.
• Assessment & Improvement: Develop competency assessments and establish post-training monitoring plans to drive continuous improvement via user feedback.
• Commercial Support: Partner with the sales and account management teams to deliver high-impact product demonstrations and workshops.
• Backlog Management: Independently manage your own workload and schedule effectively to align with team goals.

About You

We are looking for a self-starter who loves to collaborate and is passionate about using technology for good. To be successful in this role, you should possess:

• Training Experience: Proven track record as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS (Software as a Service) environment.
• Industry Awareness (Desirable): An understanding of healthcare industry workflows (e.g., referrals, patient pathways) and key data regulations (GDPR, consent, permissions) is highly desirable but not essential.
• Communication Skills: Exceptional public speaking, presentation, and facilitation skills, with a proven ability to simplify complex technical or specialized concepts.
• People-First Approach: High levels of patience, empathy, and adaptability to support users with vastly different levels of technical confidence.
• Flexibility: Comfort with regular business travel for onsite training and client go-live support.

Requirements

• Must be fully eligible to live and work in the UK (sponsorship is not available).
• Willingness to complete a basic DBS check during onboarding