Software Trainer

JUICE RECRUITMENT; Bath; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life assurance at 4 x annual salary

6% employer pension contribution

Training budget

Onsite gym

Free onsite parking

EV charging points

Hybrid working

Career development opportunities

Job summary

JUICE RECRUITMENT is seeking a confident Software Trainer to deliver engaging training programmes to a wide range of clients and users. The role blends technology, communication and people development, with opportunities to shape training content and guide clients through adoption of our software.

You'll design and deliver high-quality training, work with internal teams and clients, and travel to client sites for onsite sessions. Hybrid working is available.

Qualifications

• Experience as a corporate trainer, technical trainer, software trainer or clinical educator.
• Experience in SaaS or technology environments is advantageous.
• Strong ability to learn new systems and convey complex concepts clearly.

Responsibilities

• Design, develop and deliver high-quality training for new and existing clients.
• Become a subject matter expert across the company’s core software solutions.
• Adapt training programmes to different audiences and levels of technical understanding.
• Provide training and ongoing support during implementation and go-live.
• Design training materials, competency assessments and track effectiveness.
• Travel to client sites to deliver onsite training and go-live support.

Skills

Communication

Training

Presentation

Facilitation

Time management

Independent work

Team player

Empathetic

Tools

LMS

Screen recording tools

Video tools

Job description

Are you a confident communicator who enjoys helping people get the most out of technology?

We're looking for an enthusiastic and dynamic Software Trainer to join a growing technology business, delivering engaging training programmes to a wide range of clients and users.

This is a fantastic opportunity for someone with experience in corporate training, technical training, clinical education or SaaS who enjoys combining technology, communication and people development.

You'll become a subject matter expert across the company's software solutions, working closely with clients to ensure they feel confident, capable and fully supported when adopting new systems.

The role offers plenty of variety, combining training delivery, content development, client interaction and continuous improvement, with the opportunity to make a genuine impact on how users experience and adopt technology.

The day to day

As Software Trainer, you'll be responsible for designing and delivering high-quality training to both new and existing clients, adapting your approach to different audiences and levels of technical understanding.

You'll work closely with internal teams and clients to ensure training is effective, engaging and aligned with their needs.

Day to day

• Deliver engaging and effective software training both online and in person.
• Become a subject matter expert across the company's core software solutions.
• Design, develop and maintain comprehensive training programmes and materials.
• Provide training and ongoing support to new clients during implementation and go-live.
• Adapt training programmes to suit different client requirements and user groups.
• Develop and administer competency assessments.
• Monitor training effectiveness and identify opportunities for improvement.
• Gather feedback from users and use this to continuously improve training content and delivery.
• Manage your own workload and training backlog, organising your time effectively.
• Support internal teams with product knowledge and training.
• Work alongside sales and account management teams to support software demonstrations, workshops and client engagements.
• Travel regularly to client sites to deliver onsite training and go-live support.

About You

We're looking for someone who is confident, personable and genuinely enjoys working with people.

You don't necessarily need to have worked specifically as a Software Trainer before. We're interested in people who can demonstrate strong training, presentation, facilitation or educational experience alongside an ability to learn and understand technology.

You'll ideally have:

• Experience as a corporate trainer, technical trainer, software trainer or clinical educator.
• Experience working within a SaaS or technology environment would be advantageous.
• Strong understanding of software and technology, with the ability to learn new systems quickly.
• Experience using an LMS and/or screen-recording and video tools.
• Exceptional presentation and facilitation skills.
• The ability to simplify complex technical concepts and communicate them clearly.
• Excellent written and verbal communication skills.
• Strong organisation and time management skills.
• The ability to manage multiple priorities and work independently.
• A patient, empathetic and adaptable approach when working with different users.
• A willingness to travel regularly for onsite client training and go-live support.

Experience within healthcare or knowledge of healthcare workflows would be advantageous but isn't essential.

We'd Love to See

We're particularly interested in people who are:

• Naturally confident and comfortable presenting to groups.
• Passionate about technology and how it can improve people's lives.
• Curious and enthusiastic about learning new products and systems.
• Highly organised and able to take ownership of their workload.
• Comfortable working independently while being a strong team player.
• Patient, approachable and able to adapt their communication style.
• Open to feedback and committed to continually improving.
• Confident working with people with very different levels of technical knowledge.

Why Join?

This is an opportunity to join a collaborative technology business where you'll have genuine responsibility and the opportunity to develop your career.

You'll receive:

• 25 days annual leave plus bank holidays.
• Option to buy and sell annual leave.
• Life assurance at 4 x annual salary.
• Private healthcare.
• 6% employer pension contribution.
• Personal training and development budget.
• Onsite gym.
• Fresh fruit and additional employee benefits.
• Free onsite parking and EV charging points.
• Hybrid working.
• Regular opportunities to develop your skills and take on new responsibilities.

If you're a confident communicator who loves technology, enjoys helping people and wants a role where no two days are quite the same, we'd love to hear from you.