Software Support Engineer

Bridgend County Borough Council; Bridgend; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

Bridgend County Borough Council is seeking a Software Support Engineer - Social Care (Temporary) to assist in supporting the Welsh Community Care Information System (WCCIS) during a transition to a new social care case management platform. The role requires 37 hours per week with hybrid working between home and the office and a 12-month fixed term contract.

A basic DBS and BPSS check are required for this post.

Job description

Software Support Engineer - Social Care (Temporary)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 37

Basis Full time

Job category/type ICT

Date posted 24/09/2026

Job reference 19162

37 hours per week

Fixed Term - 12 months

We are a well-established user of the Welsh Community Care Information System (WCCIS) and are very proud of the excellent work we have already completed in developing this system and supporting our customer departments. We are currently preparing to transition to a new social care case management system and are looking for three members of staff who can support this process. If you relish a challenge and look forward to learning and professional development, this could be excellent experience in your career, helping us realise the benefits of these very important software platforms.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post.

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.