Software Engineering Manager - Online (Returns and Service Comms)

M&S; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A historic retail brand is seeking a Software Engineering Manager to lead a high-performing team. This role involves managing team dynamics, overseeing agile software delivery, and providing technical guidance. Ideal candidates will have a strong background in building back-end solutions with Java and experience in team leadership and quality assurance. M&S offers a collaborative environment and a commitment to inclusivity and development for all employees.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonuses

Strong pension and life assurance

Tailored training programs

Family policies

24/7 wellbeing support

One paid volunteer day per year

Qualifications

• Previous experience as a senior software engineer.
• Experience with highly scalable back-end solutions, preferably Java-based.
• Proven ability to build and manage teams of skilled engineers.

Responsibilities

• Build, mentor, and manage a high-performing software engineering team.
• Oversee planning and delivery of software projects.
• Establish and enforce quality standards for software products.

Skills

Team Management

Agile Delivery

Technical Leadership

Quality Assurance

Java development

Salesforce Marketing Cloud

DevOps

Tools

React

Java

Spring Boot

MongoDB

Azure

Job description

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Job Description

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

What You'll Do

The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows:

• Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects.
• Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
• Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
• Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

• Previous polyglot hands-on senior software engineer
• Experience working on highly scalable back-end software solutions, ideally Java-based
• Experience working with Salesforce products such as Salesforce Marketing Cloud is a plus
• Extensive background in software engineering with several years' experience in a variety of systems and technologies
• Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
• Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
• Promoter of DevOps: you build it, you run it.

Tech Stack

M&S software engineers use a variety of technologies including:

• React, Next.js, Typescript, Optmizely
• Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka
• MongoDB, Postgres, Redis
• Azure, Kubernetes
• Dynatrace
• GitHub Actions

What's In It For You

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's Welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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