Software Engineer - Product Support

Meritus; Bristol; On-site; GBP 77,283 - 110,070; Full time

Job summary

A technology company in Bristol is seeking a Software Product Support Engineer for a 6-month contract. The role involves problem-solving and debugging complex software on live systems, requiring strong coding skills in C / C++ and experience with Linux administration. Applicants must be eligible for UK Security Clearance and able to work on-site for a minimum of 4 days a week. The rate is £68 per hour.

Qualifications

• Strong coding background in C / C++, experience with Ada, JavaScript, or shell scripting is a plus.
• Ability to investigate and debug complex software issues.
• Must be eligible for UK Security Clearance (SC).

Responsibilities

• Investigate, debug, and resolve software issues.
• Support in-service software on secure systems.
• Administer and configure Linux systems.
• Collaborate with project teams.
• Produce documentation and explain technical issues.

Skills

C / C++ coding

Linux OS administration (RedHat or Ubuntu)

Problem-solving

Excellent communication skills

Job description

Overview

Software Product Support Engineer role at Meritus in Bristol. This role focuses on the in-service support and maintenance of complex software that underpins cutting-edge systems used across land and naval platforms. This is a hands-on role, suited for someone who enjoys problem-solving, debugging, and supporting software in live environments.

Location: Bristol (on-site, minimum 4 days per week). Duration: 6 months. Rate: £68 per hour (via umbrella). This role falls Inside IR35 and requires UK Security Clearance (SC).

Responsibilities

• Investigating, debugging, and resolving software issues across multiple projects.
• Supporting in-service software on secure systems for both land and naval platforms.
• Administering and configuring Linux systems (RedHat / Ubuntu), including kernel-level changes.
• Collaborating with project teams to deliver updates, patches, and technical support.
• Producing clear documentation and explaining technical issues to non-technical stakeholders.

Qualifications and Skills

• Strong coding background in C / C++ (Ada, JavaScript, or shell scripting would be an advantage).
• Experience with Linux OS administration (RedHat or Ubuntu; kernel-level knowledge highly desirable).
• Ability to investigate and debug complex software issues.
• Strong problem-solving mindset and ability to work across multiple projects.
• Excellent communication skills, able to translate technical issues into clear explanations.
• Must be eligible for UK Security Clearance (SC).

Contract Details

• Location: Bristol (minimum 4 days on-site per week)
• Duration: 6 months
• Rate: £68 per hour (via umbrella)