Senior Support Engineer

Searchability NS&D; Cheltenham; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading cyber security company in Cheltenham seeks a Senior Support Engineer to ensure critical systems remain operational. You will support development teams and maintain infrastructure while tackling complex challenges. Active DV Clearance is required. The role is full-time on-site, involving monitoring and implementing best practices in a dynamic environment with a focus on security.

Qualifications

• Active enhanced DV Clearance required.
• Proven experience supporting complex live systems.
• Strong ability to manage tasks proactively and adapt to priorities.
• Proficiency in Linux server administration
• Experience with Apache NiFi, MinIO, and AWS S3
• Skilled in managing and patching Java and Python applications
• Familiarity with Docker or Podman and deployment platforms such as Kubernetes or OpenShift
• Strong ability to manage tasks proactively while adapting to shifting priorities

Responsibilities

• Ensure critical systems remain operational through maintenance.
• Support the development team in resolving issues.
• Maintain critical infrastructure and tackle complex challenges.
• Work on exciting, varied, mission-critical projects at the forefront of the secure sector.

Skills

Proficiency in Linux server administration

Log monitoring with tools like Splunk or the ELK stack

Managing and patching Java applications

Managing and patching Python applications

Familiarity with containerization tools like Docker or Podman

Deployment platforms like Kubernetes or OpenShift

Tools

Docker

Podman

Kubernetes

OpenShift

Apache NiFi

MinIO

AWS S3

Splunk

ELK Stack

Job description

Overview

Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Active enhanced DV clearance is required.

Base pay range

Direct pay range information is provided by Searchability NS&D. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices.
• Support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions.
• Maintain critical infrastructure and software and tackle complex challenges to deliver impactful, stable solutions.
• Work on exciting, varied, mission-critical projects at the forefront of the secure sector.

Qualifications / Requirements

• Active enhanced DV Clearance (West)
• Willing to work full-time on-site in Cheltenham when required
• Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack
• Proficiency in Linux server administration
• Experience with technologies such as Apache NiFi, MinIO, and AWS S3
• Skilled in managing and patching Java and Python applications
• Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift
• Strong ability to manage tasks proactively while adapting to shifting priorities

To be Considered

Please apply online or email [e-mail]. For further information, call 0161 416 6800 or 07719 065951. Available outside normal hours 7 am–10 pm. By applying, you consent to us processing and submitting your application to our client for this vacancy only. You may also connect with Henry Clay-Davies on LinkedIn.

SENIOR SUPPORT ENGINEER

KEY SKILLS:

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting and Engineering

Industries

• Computer and Network Security

This job description is provided for informational purposes and reflects the details of the role as posted by the recruiter.