Soft Services Manager: Catering, Cleaning & Security

OCS

Portsmouth

On-site

GBP 35,000 - 52,000

Full time

2 days ago

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Job summary

OCS UK & Ireland is seeking a proactive Facilities Manager to oversee soft services including catering, cleaning and security. You will lead staff and contractors, develop schedules, and manage budgets.

You will report to senior management, ensure health and safety compliance, and coordinate with other departments to meet organisational needs.

The role offers opportunities to drive sustainability and supplier performance within a trusted, award-winning facilities team.

Qualifications

Experience in facilities management or related field (soft services, catering, cleaning, security).
Strong leadership and project management skills.
Strong communication skills, both verbal and written.
Proficient in using facilities/service management software.
Ability to prioritise tasks and manage time effectively.

Responsibilities

Manage the delivery of soft services (catering, cleaning, security) to high standards.
Supervise service staff and external contractors.
Develop and implement service schedules and procedures.
Ensure health and safety compliance and conduct risk assessments.
Manage budgets related to soft services and monitor expenses.
Coordinate with other departments to meet organisational needs.
Oversee procurement and maintenance of equipment for soft services.
Handle emergencies and service disruptions promptly.
Maintain records of service activities and expenses.
Implement sustainability initiatives within the services.