Facilities Manager

OCS; Portsmouth; On-site; GBP 35,000 - 52,000; Full time

Job summary

OCS UK & Ireland is seeking a proactive Facilities Manager to oversee soft services including catering, cleaning and security. You will lead staff and contractors, develop schedules, and manage budgets.

You will report to senior management, ensure health and safety compliance, and coordinate with other departments to meet organisational needs.

The role offers opportunities to drive sustainability and supplier performance within a trusted, award-winning facilities team.

Qualifications

• Experience in facilities management or related field (soft services, catering, cleaning, security).
• Strong leadership and project management skills.
• Strong communication skills, both verbal and written.
• Proficient in using facilities/service management software.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Manage the delivery of soft services (catering, cleaning, security) to high standards.
• Supervise service staff and external contractors.
• Develop and implement service schedules and procedures.
• Ensure health and safety compliance and conduct risk assessments.
• Manage budgets related to soft services and monitor expenses.
• Coordinate with other departments to meet organisational needs.
• Oversee procurement and maintenance of equipment for soft services.
• Handle emergencies and service disruptions promptly.
• Maintain records of service activities and expenses.
• Implement sustainability initiatives within the services.

Skills

Facilities management experience

Leadership

Project management

Time management

Communication skills

Facilities management software

Tools

Facilities management software

Job description

Working Pattern

Monday - Friday timings can be discussed

About The Role

As a Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services.

Key Responsibilities

• Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards
• Supervise service staff and external contractors, ensuring all work is completed to a high standard
• Develop and implement service schedules and procedures to ensure regular and effective delivery of services
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
• Manage budgets and expenses related to soft services, ensuring cost-effective solutions
• Coordinate with other departments to ensure services meet the needs of the organisation
• Oversee the procurement and maintenance of equipment and supplies for catering, cleaning, and security
• Handle emergency situations and service disruptions promptly to minimise impact
• Maintain accurate records of service activities and expenses
• Implement sustainability practices and initiatives within the services provided

Ideal Candidate

• You must have the right to work in the UK
• Experience in facilities management or a related field, particularly in soft services, catering, cleaning, or security
• Knowledge of service delivery processes and best practices
• Strong leadership and project management skills
• Ability to prioritise tasks and manage time effectively
• Familiarity with relevant software for facilities and service management
• Excellent problem-solving abilities and attention to detail
• Strong communication skills, both verbal and written

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.