Social Services Admin & Business Support Specialist

Hampshire County Council; Salisbury; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Professional development

Work-life balance

Employee support

Pension scheme

Zusammenfassung

Hampshire County Council in Salisbury is seeking a Business Support Assistant to provide high-quality administrative support to Social Work teams serving older adults, helping them live independently.

You will respond to enquiries, maintain case management records, coordinate meetings and take minutes, while delivering excellent customer service and working with colleagues to ensure smooth day-to-day operations.

Qualifikationen

• Strong administration and customer service skills.
• Excellent written and verbal communication.
• Good organisational skills and the ability to manage competing priorities.
• Confidence using Microsoft 365 and ability to learn new IT systems.
• Flexible, team-focused approach with a commitment to inclusion, respect and excellent service.

Aufgaben

• Provide administrative support to Social Work teams.
• Respond to enquiries from colleagues, partners and the public.
• Maintain accurate records on case management systems.
• Process information and documentation accurately.
• Coordinate meetings and support day-to-day running of the service.
• Take minutes at internal and safeguarding meetings and distribute records.

Kenntnisse

Administration

Customer service

Communication

Organisation

Microsoft 365

IT systems

Teamwork

Jobbeschreibung

Hampshire County Council in Salisbury is seeking a Business Support Assistant to provide high-quality administrative support to Social Work teams serving older adults, helping them live independently.

You will respond to enquiries, maintain case management records, coordinate meetings and take minutes, while delivering excellent customer service and working with colleagues to ensure smooth day-to-day operations.