Social Housing Repairs Planner & Scheduler

Build Recruitment Limited; Slough; On-site; GBP 27,000 - 28,000; Full time

Job summary

Build Recruitment Limited in Slough is seeking a Repairs Planner to coordinate and monitor maintenance and repair works across social housing properties. The role ensures operatives and contractors are deployed efficiently and appointments are met.

This office-based, full-time perm role offers 8am to 5pm hours and a salary in the £27k–£28k range, with a focus on high-quality customer service and data-driven performance reporting.

Qualifications

• Experience in a planning, scheduling, or coordination role, ideally in housing, construction, or maintenance.
• Strong administrative and organisational skills.
• Proficient in IT systems and office software.

Responsibilities

• Plan and allocate works orders and appointments for maintenance and repair operatives.
• Manage and optimise daily schedules using job management systems.
• Monitor progress of ongoing jobs, ensuring timely completion and SLAs.
• Communicate effectively with residents to arrange and confirm appointments.
• Liaise with operatives, supervisors, and contractors to ensure resources and materials are available.
• Identify and respond to emergency repair needs promptly.
• Update and maintain accurate records of work orders, schedules, and tenant communications.
• Support the repairs and maintenance team with data reporting and analysis.
• Handle tenant queries and complaints in a professional and empathetic manner.
• Assist in performance monitoring and reporting for operational improvement.

Skills

Planning & scheduling experience

IT systems proficiency

Communication skills

Administrative skills

Tools

Microsoft Office

Job management software

Job description

Build Recruitment Limited in Slough is seeking a Repairs Planner to coordinate and monitor maintenance and repair works across social housing properties. The role ensures operatives and contractors are deployed efficiently and appointments are met.

This office-based, full-time perm role offers 8am to 5pm hours and a salary in the £27k–£28k range, with a focus on high-quality customer service and data-driven performance reporting.