Social Care Admin & Casework Support

Hampshire County Council; Totton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme

Generous annual leave

Job summary

Hampshire County Council is seeking a Business Support Assistant to provide high-quality administrative support to Social Work teams serving older adults, helping them to live independently. You will respond to enquiries from colleagues and the public, maintain case records, process information and coordinate meetings to support daily operations.

Join a friendly, collaborative team with a commitment to inclusive service delivery, strong communication, and a flexible, professional approach.

Qualifications

• Strong administration and customer service skills.
• Proficiency with Microsoft 365 and ability to learn new IT systems.

Responsibilities

• Provide high-quality administrative support to Social Work teams working with older adults.
• Respond to enquiries from colleagues, partners and the public.
• Maintain accurate records on case management systems.
• Process information and documentation accurately.
• Coordinate meetings and support day-to-day running of the service.
• Take minutes at internal and safeguarding meetings when required.

Skills

Administration

Customer service

Microsoft 365

Record keeping

Tools

Microsoft 365

Job description

Hampshire County Council is seeking a Business Support Assistant to provide high-quality administrative support to Social Work teams serving older adults, helping them to live independently. You will respond to enquiries from colleagues and the public, maintain case records, process information and coordinate meetings to support daily operations.

Join a friendly, collaborative team with a commitment to inclusive service delivery, strong communication, and a flexible, professional approach.