Customer Experience Team Member — Sneakers

Foot Locker; Kingston upon Thames; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

From: £10.00 - £14.12 per hour

28 days holiday + 1 extra day per year

Associate discount 30-50%

Wellbeing options through WellHub

Employee Assistance Program

Company Sick Pay

Head Office Internships

Ambassador Programme

Development Opportunities

Job summary

Foot Locker in Kingston upon Thames is seeking a friendly Sales Associate to provide an exceptional in-store experience. You will discuss athletic sneakers and apparel, engage with customers, and work as part of a team to hit personal and productivity goals.

Role requires enthusiasm for customer interaction, strong knowledge of products, and flexible hours including nights and weekends. Training and advancement opportunities are available in a supportive retail environment.

Qualifications

• 0-3 years of retail experience required.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated by interacting with customers and athletic products to achieve great results.
• Initiates completion of tasks without supervision.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products and collaborating with colleagues to provide excellent service.
• Delivering sales, outstanding customer experience, and meeting operational expectations.
• Maintaining personal and productivity goals.
• Engaging with every customer by asking open-ended questions to assess needs.
• Learning and sharing product knowledge and trends to fit customer needs.
• Staying aware of all product knowledge and upcoming trends.

Skills

Retail experience

Customer engagement

Motivated by customer interaction

Self-motivation

Flexible schedule

Job description

Foot Locker in Kingston upon Thames is seeking a friendly Sales Associate to provide an exceptional in-store experience. You will discuss athletic sneakers and apparel, engage with customers, and work as part of a team to hit personal and productivity goals.

Role requires enthusiasm for customer interaction, strong knowledge of products, and flexible hours including nights and weekends. Training and advancement opportunities are available in a supportive retail environment.