Sneaker Store CX Specialist

Foot Locker, Inc.; Slough; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Staff discount 30-50%

28 days holiday

WellHub wellbeing program

Employee Assistance Program

Sick pay

Job summary

Foot Locker, Inc. in Slough is seeking a Customer Sales Associate to welcome shoppers, share your enthusiasm for athletic sneakers and apparel, and help customers find the perfect fit.

You will work as part of a team on the sales floor, maintain product knowledge, and strive to meet personal and productivity goals while delivering a great in-store experience. Flexible availability including nights, weekends, and holidays is welcomed.

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers.
• Motivated to achieve great results from interacting with customers and athletic products.
• Initiates completion of tasks without supervision.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on products and teaming up with co-workers.
• Delivering sales, outstanding customer experience, and operational expectations.
• Maintaining personal and productivity goals.
• Connecting with every customer by asking open-ended questions.
• Learning and sharing product knowledge and trends to fit customer needs.
• Maintains awareness of product knowledge and trends.
• Contributes to a positive and inclusive work environment.

Skills

Retail experience

Customer engagement

Motivation to achieve results

Self-motivation

Flexible schedule

Job description

Foot Locker, Inc. in Slough is seeking a Customer Sales Associate to welcome shoppers, share your enthusiasm for athletic sneakers and apparel, and help customers find the perfect fit.

You will work as part of a team on the sales floor, maintain product knowledge, and strive to meet personal and productivity goals while delivering a great in-store experience. Flexible availability including nights, weekends, and holidays is welcomed.