SME Sales Pro - Hybrid, 30% OTE, Growth

BT Group

Cradley Heath

Hybrid

GBP 31,000 - 52,000

Full time

6 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

OTE bonus

Mon-Fri shifts

Private GP access

Carers leave

Parental leave

Product discounts

Pension scheme

Holiday purchase

Flexible benefits

Job summary

BT Group is recruiting a target-driven Sales Advisor to join our SME Customer Success teams, helping small businesses across the UK grow with BT and EE. You will thrive in a fast-paced contact centre, enjoy hitting targets, and develop a long-term sales career with real earning potential.

It’s office-based for the first 6 months, then moving to hybrid working (3 days in the office, 2 from home) as you demonstrate capability.

Qualifications

Experience in a sales environment.
Strong communication skills with the ability to sell, influence, and build trust.
Confidence using CRM systems and digital tools.
A positive, coachable mindset with a willingness to learn.

Responsibilities

Be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity and digital services.
Manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions.
Keep CRM systems accurate and follow best practices.
Work in a target-driven environment to achieve sales, revenue, and activity KPIs.
Build and manage a strong pipeline, ensuring opportunities are progressed effectively to deliver consistent growth.
Roles within both our Acquisition and Customer Success teams will be discussed throughout the assessment process.