Smart Metering Scheduler - Hybrid (6-Month FTC to Perm)

Stark Software International; West of England; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Stark Group is seeking a proactive Scheduler for Stark Connect in Bristol. Initially office-based with hybrid options after training, you will coordinate smart meter appointments for commercial customers and ensure engineers are scheduled efficiently while delivering excellent service.

You will handle inquiries, schedule short-notice and emergency work, and work with engineers and teams to meet SLAs and KPIs. Training and career development are provided.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organisational and administrative abilities.
• Ability to prioritise workloads and manage multiple tasks.

Responsibilities

• Coordinate smart meter appointments for commercial customers.
• Book and schedule engineer visits with travel, skill set and authorisation in mind.
• Handle high volume calls and emails professionally.
• Respond to enquiries promptly and maintain accurate records.
• Ensure SLAs and customer commitments are met.
• Maintain up-to-date records across internal systems.

Skills

Excellent communication

Organisational skills

Prioritisation

Problem solving

MS Office proficiency

Tools

Microsoft Office

Job description

Stark Group is seeking a proactive Scheduler for Stark Connect in Bristol. Initially office-based with hybrid options after training, you will coordinate smart meter appointments for commercial customers and ensure engineers are scheduled efficiently while delivering excellent service.

You will handle inquiries, schedule short-notice and emergency work, and work with engineers and teams to meet SLAs and KPIs. Training and career development are provided.