Slots Supervisor: Lead Team, Earn Quarterly Bonus

Merkur Slots UK Limited; Worthing; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

28 days holiday including Bank

Quarterly bonus scheme

Contributory pension

Life assurance

Employee discounts

Job summary

MERKUR Slots UK Ltd is hiring a Supervisor in Worthing to lead a team, maintain quality standards, and deliver excellent customer service. You will support the venue manager, ensure smooth opening and closing, and drive revenue through effective promotions.

The role requires flexibility to cover day and night shifts in a busy, 24-hour operation. Benefits include holidays, pension, life assurance, and career progression opportunities. Apply now to join a market-leading team.

Qualifications

• Proven experience as a supervisor or similar role within gaming/retail/hospitality.
• Excellent customer service skills.
• Attention to detail and accuracy.
• Experience leading and mentoring teams.
• Flexibility to adapt to venue schedules.
• Willingness to learn and develop.

Responsibilities

• Open, trade, and close the venue as required.
• Assist venue manager with day-to-day activities.
• Maintain high interior/exterior standards and housekeeping.
• Establish and uphold customer service standards to maximise income.
• Implement marketing/promotional activities to boost revenue.
• Support senior managers to seize business opportunities.
• Ensure cash handling is accurate and compliant with procedures.
• Adhere to security procedures and monitor staff compliance.

Skills

Supervisor experience

Customer service

Attention to detail

Mentoring others

Flexibility

Day and night shifts

Willingness to learn

Job description

MERKUR Slots UK Ltd is hiring a Supervisor in Worthing to lead a team, maintain quality standards, and deliver excellent customer service. You will support the venue manager, ensure smooth opening and closing, and drive revenue through effective promotions.

The role requires flexibility to cover day and night shifts in a busy, 24-hour operation. Benefits include holidays, pension, life assurance, and career progression opportunities. Apply now to join a market-leading team.