Slots Venue Supervisor — Day/Night Shifts

Merkur Slots UK Limited; Coatbridge; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

28 days holiday (including Bank Hols)

Quarterly Bonus Scheme

Excellent Career Progression

Contributory Pension Scheme

Life Assurance

Employee assistance programme

Job summary

MERKUR Slots UK Ltd in Coatbridge is seeking a Supervisor to lead venue operations. The role requires strong customer service, team leadership, and the ability to work independently as well as with a team. Training is provided to develop expertise in gaming and hospitality.

The successful candidate will join a market-leading company with opportunities for progression and a comprehensive benefits package including holidays, pension and life assurance.

Qualifications

• Proven experience as a supervisor or similar role in gaming/retail/hospitality.
• Excellent customer service skills.
• Attention to detail.
• Experience with leading and mentoring others.
• Flexible to work both day and night shifts.

Responsibilities

• Take full responsibility for opening, trading and closure of the venue.
• Assist the venue manager in day-to-day activities.
• Maintain high interior/exterior standards and housekeeping.
• Establish and maintain customer service standards and maximise income.
• Implement marketing/promotional activities to boost revenue.
• Ensure cash handling and security procedures are followed.

Job description

MERKUR Slots UK Ltd in Coatbridge is seeking a Supervisor to lead venue operations. The role requires strong customer service, team leadership, and the ability to work independently as well as with a team. Training is provided to develop expertise in gaming and hospitality.

The successful candidate will join a market-leading company with opportunities for progression and a comprehensive benefits package including holidays, pension and life assurance.