Skills Delivery Administrator

People First; Kingholm Quay; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Local Government Pension

Up to 45 days annual leave (Pro Rata)

Career progression & personal dev.

Health & wellbeing benefits

Job summary

Dumfries and Galloway College, at Dumfries Campus, is seeking a meticulous Skills Delivery Administrator to support external development and work-based learning. You will manage enrolments, records and course documentation while assisting learners and employers with professional, confidential service.

Based on campus, you will handle enquiries, support invoicing and funding compliance, and collaborate with internal teams to ensure high-quality training provision.

Qualifications

• Experience in an administrative role within a busy office or team environment.
• Proficient IT skills including MS Word, Excel and Outlook.
• Experience handling enquiries professionally by phone and email.
• Experience with auditable processes.
• Familiarity with awarding body systems.

Responsibilities

• Provide comprehensive administrative support for skills delivery programmes, including enrolments, records management and course documentation
• Maintain accurate learner, employer and course data across internal systems, CRMs and awarding body platforms
• Act as a first point of contact for learners, employers and internal teams, handling enquiries professionally and efficiently
• Support financial and compliance processes, including invoicing, payments, audits and funding requirements
• Liaise with internal departments and external partners to ensure smooth, compliant and high‑quality delivery of training provision

Skills

IT skills

Organisational skills

Attention to detail

Communication

Education

SCQF Level 6

HNC/HND in Business or Administration

Tools

CRM systems

Job description

Join Our College Community – Explore Your Career With Us

Skills Delivery Administrator

Dumfries Campus, Bankend Road, Dumfries, | £29,933.29 per year Permanent - Based at Dumfries Campus | 35 hours per week

Other Benefits

• Membership of the Local Government Pension
• Up to 45 days annual leave Pro Rata (including bank holidays and college closure dates)
• Opportunities for career progression and personal development
• Access a wide range of health and wellbeing benefits inc. Cycle to Work, Bike Shop, Home & Electronics Lifestyle Saves and Employee Assistance Programme.

What’s the Job?

We are looking to appoint an organised and detail‑focused Skills Delivery Administrator to provide high‑quality administrative support to our External Development & Commercial Team. This role is essential to the smooth delivery of training programmes and work‑based learning, ensuring that records, systems, finance processes and compliance requirements are managed accurately and efficiently.

This is an excellent opportunity for an experienced administrator who enjoys working in a fast‑paced environment, supporting learners, employers and colleagues while maintaining high standards of accuracy, customer service and confidentiality.

What You’ll Do

• Provide comprehensive administrative support for skills delivery programmes, including enrolments, records management and course documentation
• Maintain accurate learner, employer and course data across internal systems, CRMs and awarding body platforms
• Act as a first point of contact for learners, employers and internal teams, handling enquiries professionally and efficiently
• Support financial and compliance processes, including invoicing, payments, audits and funding requirements
• Liaise with internal departments and external partners to ensure smooth, compliant and high‑quality delivery of training provision

Who we’re looking for

About You

• Experience in an administrative role within a busy office or team environment
• Proficient IT skills, including Microsoft Word, Excel and Outlook
• Proven ability to maintain accurate records and work with databases or CRM systems
• Experience handling enquiries professionally by phone and email
• Experience working with auditable processes
• Strong organisational skills with the ability to prioritise workload and meet deadlines
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• This post is required to be based on Campus
• Educated to SCQF Level 6 (or equivalent), preferably including English or a Business‑related subject
• Experience within an education, training or employability setting
• Experience supporting quality assurance or external audit processes
• Familiarity with awarding body systems
• Understanding of funding or compliance requirements
• Relevant further education qualification (e.g. HNC/HND in Business or Administration)
• Proficiency in digital skills relevant to the role, including experience using MS Office and any job‑specific software/systems
• Adaptability to evolving digital opportunities and willingness to continuously improve digital competencies.

For further information, please contact Amy Strawbridge, Senior Team Leader for Work Based Learning [e-mail]

Closing Date: 27th November 2026

What happens next

Interviews for successful applicants will be held week commencing 7th December 2026

What else you need to know

If you’re successful in securing the role, your employment will be conditional on the college receiving two satisfactory references and background checks including the disclosure Scotland check on all criminal offences (spent & unspent) so ensure you are not barred from working with Children or Vulnerable Adults.

All staff are required to become a member of the Protecting Vulnerable Groups (PVG) membership scheme, which is managed and delivered by Disclosure Scotland.

We believe that our staff are our greatest asset—and through our supportive culture, investment in training, and innovative approach to education, we’re building a workplace where everyone can thrive.

https://www.dumgal.ac.uk/wp-content/uploads/2025/05/disclosure_of_criminal_offences.pdf

https://www.dumgal.ac.uk/wp-content/uploads/2025/05/right_to_work.pdf

https://www.dumgal.ac.uk/wp-content/uploads/2025/05/notes_to_read.pdf

Please download to view supporting documents below.

Dumfries and Galloway CollegeBankend RoadDumfriesDG1 4FDUnited Kingdom