Campus Skills Delivery Administrator - Career Growth & Benefits

People First; Kingholm Quay; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Local Government Pension

Up to 45 days annual leave (Pro Rata)

Career progression & personal dev.

Health & wellbeing benefits

Job summary

Dumfries and Galloway College, at Dumfries Campus, is seeking a meticulous Skills Delivery Administrator to support external development and work-based learning. You will manage enrolments, records and course documentation while assisting learners and employers with professional, confidential service.

Based on campus, you will handle enquiries, support invoicing and funding compliance, and collaborate with internal teams to ensure high-quality training provision.

Qualifications

• Experience in an administrative role within a busy office or team environment.
• Proficient IT skills including MS Word, Excel and Outlook.
• Experience handling enquiries professionally by phone and email.
• Experience with auditable processes.
• Familiarity with awarding body systems.

Responsibilities

• Provide comprehensive administrative support for skills delivery programmes, including enrolments, records management and course documentation
• Maintain accurate learner, employer and course data across internal systems, CRMs and awarding body platforms
• Act as a first point of contact for learners, employers and internal teams, handling enquiries professionally and efficiently
• Support financial and compliance processes, including invoicing, payments, audits and funding requirements
• Liaise with internal departments and external partners to ensure smooth, compliant and high‑quality delivery of training provision

Skills

IT skills

Organisational skills

Attention to detail

Communication

Education

SCQF Level 6

HNC/HND in Business or Administration

Tools

CRM systems

Job description

Dumfries and Galloway College, at Dumfries Campus, is seeking a meticulous Skills Delivery Administrator to support external development and work-based learning. You will manage enrolments, records and course documentation while assisting learners and employers with professional, confidential service.

Based on campus, you will handle enquiries, support invoicing and funding compliance, and collaborate with internal teams to ensure high-quality training provision.