Sites First Line Manager

GB Recruitment (England, Scotland, Wales); Peterborough; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Free parking

33 days annual leave

Discretionary bonus

Flexible working options

Pension scheme with employer contrib.

GP consultations

Job summary

DHL Supply Chain in Peterborough is seeking a hands-on Sites First Line Manager to lead a team of Compound Drivers and Office staff at our Wansford site. You will drive safe, efficient handling of vehicles and ensure quality standards while developing people and improving processes.

Ideal candidates have proven team management experience in logistics or automotive environments, strong communication skills, and the ability to deliver results under pressure.

Qualifications

• Previous Team Management experience in a First Line Manager role.
• Experience in fleet/automotive sector desirable.
• Excellent verbal and written communication.
• Strong interpersonal and leadership abilities.
• IT literate and able to adopt new technologies.

Responsibilities

• Coordinate and oversee daily site operations including daywork, compound movements and end-to-end processes.
• Manage activities to meet service levels and customer events.
• Monitor KPIs and implement corrective actions.
• Lead people management including one-to-one meetings and investigations.
• Drive continuous improvement through projects and process efficiencies.
• Collaborate with FLMs and cross-functional teams to achieve objectives.
• Maintain control of vehicle storage, compound operations and reporting.
• Oversee resourcing and administrative teams to align staffing with needs.

Skills

Team management

Fleet/Automotive experience

Communication skills

Leadership

IT literacy

Job description

Position: Sites First Line Manager Location: Wansford, Peterborough (PE8 6PB) Shift patterns: Monday-Friday. Day time hours (08:30-16:30) Contract Type: Permanent (Full-Time) We're looking for an ambitious First Line Manager to join our Finished Vehicle Solutions team. Responsible for managing a team of Compound Drivers and Office staff, you'll be at the heart of a fast-moving automotive operation, ensuring vehicles are handled safely, efficiently, and to the highest quality standards. This is a fantastic opportunity for a hands-on leader who thrives on developing people, improving processes, and delivering outstanding results for our customer and business.

WHAT YOU'LL DO

• Coordinate and oversee daily site operations, ensuring the effective management of daywork activities, compound movements, and end-to-end operational processes


• Manage site operational activities to ensure the timely completion of daywork requirements, customer events, and business-critical tasks in line with service level expectations


• Monitor operational performance against key performance indicators (KPIs), identifying opportunities for improvement and implementing corrective actions where required


• Lead and support operational teams through effective people management, including conducting one-to-one meetings, return-to-work interviews, disciplinary investigations, and other employee relations processes in line with company policies


• Drive continuous improvement initiatives through project management, process streamlining, and the implementation of operational efficiencies to enhance business performance


• Work collaboratively with First Line Managers (FLMs) and cross-functional stakeholders to achieve shared operational objectives and deliver business targets


• Maintain effective control of vehicle storage, compound operations, and key room management through regular audits, accurate reporting, and compliance with site procedures


• Manage operational resourcing and administrative teams, ensuring staffing levels, productivity, quality standards, and third-party transporter activities are aligned with operational requirements and customer expectations

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous Team Management experience within a First Line Manager/Team Manager role, is essential


• Fleet/Automotive experience would be desirable


• Excellent communication skills - Verbal and written


• Excellent interpersonal, leadership and motivation skills


• Good balance of Results and respect approach


• Able to deliver results and solutions within a pressured environment


• IT literate and able to adopt to new technologies

WHY JOIN US?

• Free on-site parking


• 33 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• We're happy to talk about flexible working - just ask about alternative patterns at interview


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing the 31st August or 7th August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF

• Previous Team Management experience within a First Line Manager/Team Manager role, is essential


• Fleet/Automotive experience would be desirable


• Excellent communication skills - Verbal and written


• Excellent interpersonal, leadership and motivation skills


• Good balance of Results and respect approach


• Able to deliver results and solutions within a pressured environment


• IT literate and able to adopt to new technologies


• We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more., At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.


• 33 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• We're happy to talk about flexible working - just ask about alternative patterns at interview


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more