Site IT Supervisor: Production Systems & Uptime Champion

Dunbia Group; Launceston; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Company Laptop & Mobile Phone

Paid Holidays

On-site Parking

Life insurance policy

Employee Assistance Program

Pension Scheme

Job summary

Dunbia – Naturally Better in Launceston is seeking an experienced IT Supervisor to oversee site IT systems and support production efficiency. This hands-on role requires managing networks, servers, security, and user support to minimise downtime.

You will implement IT initiatives, supervise the help desk, and collaborate with maintenance and production teams to ensure reliable, secure technology across the site. Excellent communication and English language skills are essential.

Qualifications

• Previous IT experience in a production/manufacturing environment.
• Strong technical knowledge of networks, servers, and security systems.
• Familiarity with hybrid cloud, data centres, and on-site technologies.
• Excellent communication skills and fluency in English.
• Strong time management and prioritisation skills.
• Ability to work independently and collaboratively in a fast-paced setting.

Responsibilities

• Lead the implementation of IT initiatives at site level.
• Manage and maintain IT infrastructure including networks, servers, and security systems.
• Diagnose and resolve system issues promptly to minimise downtime.
• Provide expert support for hardware and software (PCs, laptops, printers, phones).
• Configure and install IT solutions and manage user accounts, backups, and security.
• Ensure production systems and factory terminals are fully operational.

Skills

IT support

Networking

Servers

Security

Hybrid cloud

Data centers

English fluency

Time management

Teamwork

Tools

Call Management Systems

Windows Server Administration

Job description

Dunbia – Naturally Better in Launceston is seeking an experienced IT Supervisor to oversee site IT systems and support production efficiency. This hands-on role requires managing networks, servers, security, and user support to minimise downtime.

You will implement IT initiatives, supervise the help desk, and collaborate with maintenance and production teams to ensure reliable, secure technology across the site. Excellent communication and English language skills are essential.