Site Delivery Supervisor – Transport Operations Lead (Mon–Fri)

Berkmann Wine Cellars LTD; Grays; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days annual leave

Employee Assistance Programme

Dental costs contribution

Enhanced maternity/paternity pay

Company Pension

Free on-site parking

Staff discount on wine portfolio

Birthday bottle of wine and Berkmann周年

Referral scheme

Job summary

Berkmann Wine Cellars is seeking an experienced and proactive Site Delivery Supervisor to lead our West Thurrock transport operation and deliver exceptional service standards. This role offers a clear path to first-line management and day-to-day leadership of drivers and office staff.

Based in West Thurrock, you will coordinate dispatch, liaise with a 3PL partner, and drive continuous improvement in delivery performance while maintaining compliance and safety standards.

Qualifications

• Proven experience in transport, logistics, or distribution operations.
• Strong leadership and communication skills to coach and motivate a team.
• Proven people management experience.
• Excellent organisational skills to prioritise workloads and multi-task.
• Proficiency in Microsoft Office (Excel/Outlook/Teams) and delivery management systems.
• Strong problem-solving abilities and quick issue resolution.
• Good knowledge of Greater London geography.
• Calm, professional under pressure with good decision-making.
• Understanding of GDPR and confidentiality practices.
• Knowledge of transport compliance and health & safety.

Responsibilities

• Schedule drivers and plan resources.
• Oversee day-to-day transport office operations.
• Lead a team of ~25 drivers.
• Recruit, onboard and manage driver performance.
• Manage dispatch and debrief processes.
• Coordinate with 3PL warehouse for deliveries.
• Deliver excellent customer service.
• Ensure transport compliance and SOPs are maintained.
• Monitor resources against budget.
• Resolve operational issues promptly.

Skills

Leadership

People management

Organisation skills

MS Office

POD/delivery systems

Problem solving

Geography: Greater London

GDPR knowledge

Transport compliance

UK driving licence

CPC not essential

Job description

Berkmann Wine Cellars is seeking an experienced and proactive Site Delivery Supervisor to lead our West Thurrock transport operation and deliver exceptional service standards. This role offers a clear path to first-line management and day-to-day leadership of drivers and office staff.

Based in West Thurrock, you will coordinate dispatch, liaise with a 3PL partner, and drive continuous improvement in delivery performance while maintaining compliance and safety standards.