Assistant Senior Delivery Driver

Berkmann Wine Cellars LTD; York and North Yorkshire; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company pension

Employee Assistance Programme

Enhanced Maternity and Paternity Pay

Contribution to Dental Costs

Wine discount

Birthday bottle of wine

Berkmann anniversary bottle

£500 referral scheme

Job summary

Berkmann Wine Cellars in York is seeking an Assistant Senior Driver to support the Senior Driver and help lead our delivery team. You will oversee day-to-day operations, resolve issues quickly, and ensure on-time deliveries.

The role requires a full UK driving licence (max six points), CPC desirable, and the ability to lift 15 kg wine cases. Join a busy transport operation with a focus on customer service, safety, and team collaboration.

Qualifications

• Strong leadership to lead drivers on a daily basis.
• Experience in multi-drop deliveries and prioritising routes.
• Ability to lift wine cases weighing ~15 kg.
• Excellent communication and interpersonal skills.
• Conflict resolution and professional handling of issues.
• Solution-driven approach to challenges in a fast-paced environment.
• Calm under pressure with the ability to make quick decisions.
• Attention to detail and accuracy in deliveries and paperwork.
• Professional and friendly customer-facing manner.
• Full UK driving licence with <= 6 points; CPC licence desirable.

Responsibilities

• Complete daily vehicle checks.
• Review loading sheets for delivery sequence.
• Deliver allocated deliveries on time; take extra runs if needed.
• Maintain proactive communication with internal teams.
• Build relationships with customers and sales managers.
• Meet specific customer delivery requirements.
• Ensure deliveries are checked with customers and signed off.
• Adhere to delivery procedures and safety rules.
• Keep uniform and van presentable at all times.
• Assist with warehouse duties as required by the team.
• Input routes into the planning system (e.g., Elogii) for next day.
• Collect payments and issue receipts per policy.
• Assist Senior Delivery Driver with onboarding and briefings.

Skills

Leadership

Multi-drop experience

Wine handling 15kg

Communication

Conflict resolution

Solution-driven

Calm under pressure

Attention to detail

Decision making

Professional approach

Full UK driving licence

CPC licence desirable

Job description

Are you an experienced driver with strong leadership skills and a natural ability to keep things running smoothly? We’re looking for an Assistant Senior Driver to join our York transport team and play a key role in delivering an excellent service to our customers.

Working closely with the Senior Driver, you’ll support in overseeing our delivery operation and step into the Senior Driver role when required. You will assist the Senior Driver in helping to lead the team of drivers, supporting day-to-day operations and ensuring our high standards of service, communication and compliance are maintained.

About the role

This is a hands‑on position where no two days are the same. You will assist the Senior Driver in helping to resolve issues quickly, keeping communication flowing and making sure our delivery operation runs efficiently.

Customer satisfaction is at the heart of everything we do, so we’re looking for someone who is solution‑focused, confident and able to think on their feet.

What you’ll be responsible for

• Ensure all required vehicles checks are completed daily.
• Review drivers loading sheet to ensure sequence is reflective of all customer delivery requirements as detailed on the delivery instructions section of the invoice.
• Accountable to deliver all allocated deliveries in full and on time, where required you will need to complete an additional delivery run.
• Ensure communication is proactive at all times, if there is an issue relevant internal departments and work together to come up with a workable solution.
• Build strong working relationships with all customers and sales account managers.
• Ensure specific customer delivery requirements are met.
• Ensure all deliveries are checked with the customer and signed off in full, any issues report back to the relevant internal department.
• Adhere to all delivery procedures at all times.
• Ensure uniform and van are presentable at all times.
• Adhere to all required health & safety requirements.
• You are required to work flexibly and therefore when requested, you will be expected to undertake duties and responsibilities in our warehouse. Under these circumstances, the Warehouse Manager or in his absence the Assistant Warehouse Manager, will advise of the tasks that require your attention.
• Input your own routes in order on to the company route planning system, currently Elogii, for the next working day.
• Collect payments from customers as and when required, and issue receipts in accordance with the Company’s policies. In the event of cash, you will be required to count and verify the value before leaving the customer’s premises.
• Assist the Senior Delivery Driver in tasks such as the onboarding and induction of new and agency drivers, daily briefings, guidance and ongoing performance support and ensure drivers complete required paperwork and follow company procedures and policies.

What we’re looking for

We’re looking for someone who is confident taking responsibility and can lead by example.

• Strong leadership skills and the confidence to take command when required.
• Multi-drop experience is essential.
• The ability to carry wine cases weighing an average of 15kg.
• Excellent communication and interpersonal skills.
• The ability to manage and resolve conflict professionally.
• A solution‑driven approach to challenges.
• The ability to remain calm and make effective decisions in a fast‑paced environment.
• Excellent attention to detail and accuracy.
• The ability to act quickly while maintaining high standards.
• A professional, reliable and positive approach to working with colleagues and customers.
• A full UK drivers’ licence with no more than six points.
• CPC licence desirable but not essential.
• Strong knowledge of the North road network and experience delivering into the service industry is vital.

Why join us?

This is an excellent opportunity for an experienced driver looking to develop their leadership and operational management skills while playing an important role within a busy transport operation. You’ll have the opportunity to make a genuine impact, support a team of drivers and work closely with key departments across the business. As a key representative of the company, you’ll also play an important role in delivering excellent customer service, building positive relationships with our customers and ensuring you are always a professional and friendly face of the business.

Working pattern

40 hours per week, 7am – 4pm Monday to Friday, with a 1-hour unpaid break.

Overtime may occasionally be required but is not guaranteed. There may also be a requirement to work the occasional bank holiday.

Offer

• Up to £29,037 per annum based on qualifications and licences held
• 25 days annual leave rising to 26 days after 5 years’ service and 27 days after 10 years’ service, plus bank holidays
• Company pension
• Access to our Employee Assistance Programme
• Enhanced Maternity and Paternity Pay
• Contribution to Dental Costs
• Generous staff discount on our wine
• A bottle of wine on your birthday and Berkmann anniversary
• £500 referral scheme

No agencies please –

We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs.

AI may assist with CV screening and shortlisting against objective criteria, but the output will be reviewed by an authorised manager or recruiter who remains responsible for the decision

We cannot consider your application if you do not have the legal right to work in the UK. You must also satisfy the required knowledge and experience criteria detailed above.

Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality.