Senior Multi-Drop Delivery Lead

Berkmann Wine Cellars LTD; Thurrock; Presencial; GBP 19.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly bonus up to £250

Pension

Employee Assistance Programme

Dentist costs contribution

Wine staff discount

Birthday bottle

Anniversary bottle

25 days annual leave

Descripción de la vacante

Berkmann Wine Cellars is seeking an experienced Senior Delivery Driver to lead a team of drivers in our London-area operation. You will balance hands-on driving with supervision, ensure on-time multi-drop deliveries and maintain the highest service standards for our customers.

The role requires a full UK driving licence with few points, strong knowledge of London and South East routes, robust health and safety awareness, and the ability to manage routes, plan loads, and support colleagues.

Formación

• Proven experience as a multi-drop delivery driver.
• Experience supervising or managing people, or willingness to develop these skills.
• A full UK driving licence with no more than six points.
• Strong knowledge of London and South East road networks and experience delivering into the service industry.
• Excellent communication and customer service skills.
• A proactive, solution-focused approach with the ability to remain calm under pressure.
• Good understanding of health and safety within a delivery operation.
• Strong organisational skills and attention to detail.
• A flexible, hands-on approach and willingness to go the extra mile.
• The ability to carry wine cases weighing an average of 15kg.
• CPC licence is desirable but not essential.

Responsabilidades

• Completing multi-drop deliveries safely, efficiently, and on time.
• Supporting and managing drivers and agency drivers, including monitoring punctuality, performance, and completion of required tasks.
• Reviewing delivery plans and loading sequences to ensure customer requirements are met.
• Acting as a key point of contact between drivers, customers, Transport Planning, and LCB to resolve operational issues quickly.
• Building strong relationships with customers and Sales Account Managers while delivering an exceptional level of service.
• Ensuring vehicles, uniforms, and delivery standards are maintained to a high standard.
• Completing all required vehicle checks, paperwork, and collection/return processes.
• Supporting route planning and identifying opportunities to improve operational efficiency.
• Providing daily updates and handovers to the Transport Manager, including any operational issues.
• Supporting health and safety compliance across the delivery operation.
• Completing an additional shorter delivery route once the main driver team has departed, where required.
• Working flexibly to support the needs of the operation.

Conocimientos

Multi-drop deliveries

People supervision

Full UK driving licence

London/South East knowledge

Customer service

Proactive mindset

Health and safety

Organisational skills

Flexible hands-on

Wine handling 15kg

CPC licence desirable

Descripción del empleo

Berkmann Wine Cellars is seeking an experienced Senior Delivery Driver to lead a team of drivers in our London-area operation. You will balance hands-on driving with supervision, ensure on-time multi-drop deliveries and maintain the highest service standards for our customers.

The role requires a full UK driving licence with few points, strong knowledge of London and South East routes, robust health and safety awareness, and the ability to manage routes, plan loads, and support colleagues.