Delivery Operations Supervisor (Senior Driver Support)

Berkmann Wine Cellars LTD; York and North Yorkshire; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company pension

Employee Assistance Programme

Enhanced Maternity and Paternity Pay

Contribution to Dental Costs

Wine discount

Birthday bottle of wine

Berkmann anniversary bottle

£500 referral scheme

Job summary

Berkmann Wine Cellars in York is seeking an Assistant Senior Driver to support the Senior Driver and help lead our delivery team. You will oversee day-to-day operations, resolve issues quickly, and ensure on-time deliveries.

The role requires a full UK driving licence (max six points), CPC desirable, and the ability to lift 15 kg wine cases. Join a busy transport operation with a focus on customer service, safety, and team collaboration.

Qualifications

• Strong leadership to lead drivers on a daily basis.
• Experience in multi-drop deliveries and prioritising routes.
• Ability to lift wine cases weighing ~15 kg.
• Excellent communication and interpersonal skills.
• Conflict resolution and professional handling of issues.
• Solution-driven approach to challenges in a fast-paced environment.
• Calm under pressure with the ability to make quick decisions.
• Attention to detail and accuracy in deliveries and paperwork.
• Professional and friendly customer-facing manner.
• Full UK driving licence with <= 6 points; CPC licence desirable.

Responsibilities

• Complete daily vehicle checks.
• Review loading sheets for delivery sequence.
• Deliver allocated deliveries on time; take extra runs if needed.
• Maintain proactive communication with internal teams.
• Build relationships with customers and sales managers.
• Meet specific customer delivery requirements.
• Ensure deliveries are checked with customers and signed off.
• Adhere to delivery procedures and safety rules.
• Keep uniform and van presentable at all times.
• Assist with warehouse duties as required by the team.
• Input routes into the planning system (e.g., Elogii) for next day.
• Collect payments and issue receipts per policy.
• Assist Senior Delivery Driver with onboarding and briefings.

Skills

Leadership

Multi-drop experience

Wine handling 15kg

Communication

Conflict resolution

Solution-driven

Calm under pressure

Attention to detail

Decision making

Professional approach

Full UK driving licence

CPC licence desirable

Job description

Berkmann Wine Cellars in York is seeking an Assistant Senior Driver to support the Senior Driver and help lead our delivery team. You will oversee day-to-day operations, resolve issues quickly, and ensure on-time deliveries.

The role requires a full UK driving licence (max six points), CPC desirable, and the ability to lift 15 kg wine cases. Join a busy transport operation with a focus on customer service, safety, and team collaboration.