Site Cleaning Services Manager: Lead & Deliver Excellence

Bidvest Noonan; West Byfleet; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bidvest Noonan is seeking an Assistant Contract Manager to oversee cleaning services on site across the designated location. You will be responsible for leading an operational delivery team, driving performance and ensuring client satisfaction.

Key duties include developing the account strategy, managing stakeholders, achieving KPIs and audits, and recruiting and retaining qualified cleaning operatives. A strong leader with excellent communication and change-management skills is ideal.

Qualifications

• Experience leading cleaning operations and contracts.
• Strong communication with stakeholders.
• Ability to recruit and train staff.
• Knowledge of KPI and audit compliance.
• On-site management experience.

Responsibilities

• Drive strategic development of the account and guide the delivery team.
• Manage stakeholders and ensure a high level of service performance across onsite teams.
• Drive and measure KPI and audit compliance with operational teams.
• Apply industry best practices to assigned locations on site.
• Endorse and implement new company initiatives.
• Recruit, train and retain cleaning operatives and ensure safety documentation.
• Maximise communication across the campus and uphold professional image.

Skills

Communication

Leadership

Change Management

Client Relationships

Teamwork

Problem Solving

Tools

Driving Licence

Job description

Bidvest Noonan is seeking an Assistant Contract Manager to oversee cleaning services on site across the designated location. You will be responsible for leading an operational delivery team, driving performance and ensuring client satisfaction.

Key duties include developing the account strategy, managing stakeholders, achieving KPIs and audits, and recruiting and retaining qualified cleaning operatives. A strong leader with excellent communication and change-management skills is ideal.