Site Administrator: Data, Compliance & Customer Care

Biffa Waste Services; Bridgwater; Presencial; GBP 24.000 - 30.000; Jornada completa

Descripción de la vacante

Biffa Waste Services is seeking a highly organised Administrator to support day-to-day operations at our Somerset site. You will ensure accurate administration, maintain compliance records, and deliver excellent customer service in a fast-paced environment.

Key duties include daily data input, document scanning, and generating reports to support revenue and compliance. A GCSE in Maths and English, plus strong Microsoft Office skills, are essential.

Formación

• Strong administration experience in a busy office environment.
• Excellent communication skills, both written and verbal.
• High level of accuracy and attention to detail.
• Professional telephone manner with a customer-focused approach.
• Willingness to learn, develop and adapt to business needs.

Responsabilidades

• Accurately confirm daily work to support revenue generation.
• Scan and upload site paperwork to central system daily.
• Input data to produce hazardous waste returns and maintain site compliance.
• Answer and manage incoming calls, delivering an excellent customer experience.
• Maintain site filing systems to company standards.
• Contact customers to confirm vehicle attendance appointments.
• Produce weekly, monthly and quarterly reports.
• Collaborate with Customer Service and Regional Operations to resolve queries.

Conocimientos

Administration

Communication

Customer service

Attention to detail

Time management

Phone handling

Data accuracy

Educación

GCSE Maths & English

A Levels (optional)

Herramientas

Microsoft Office/Excel

Descripción del empleo

Biffa Waste Services is seeking a highly organised Administrator to support day-to-day operations at our Somerset site. You will ensure accurate administration, maintain compliance records, and deliver excellent customer service in a fast-paced environment.

Key duties include daily data input, document scanning, and generating reports to support revenue and compliance. A GCSE in Maths and English, plus strong Microsoft Office skills, are essential.