Site Administrator & Compliance Coordinator

Biffa Group; Bridgwater; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Career development

Competitive salary

Pension scheme

Discounts (retail & leisure)

Holiday & travel discounts

Life cover

Job summary

Biffa Group in Somerset is seeking a highly organised Administrator to join our team. The role focuses on accurate administration, maintaining compliance records and delivering excellent customer service to support daily operations.

You will confirm daily work for revenue, upload site paperwork, input data for hazardous waste returns, answer calls, manage filing, and generate regular reports. A strong eye for detail and proactive communication are essential.

Qualifications

• GCSEs in Maths and English required.
• Experience in busy office administration.
• Proficient with Microsoft Excel and Word.
• Excellent organisation and prioritisation abilities.
• Strong written and verbal communication.
• Professional telephone manner and customer focus.
• Highly accurate with attention to detail.
• Willing to adapt to business needs.

Responsibilities

• Accurately confirm daily work to support revenue generation.
• Scan and upload site paperwork to central system daily.
• Input data to produce hazardous waste returns and maintain compliance.
• Answer and manage incoming calls, delivering excellent customer service.
• Maintain site filing systems to company standards.
• Contact customers to confirm vehicle attendance appointments.
• Produce weekly, monthly and quarterly reports for operations and compliance.
• Collaborate with Customer Service and Regional Operations to keep information up-to-date.
• Support the Site Manager with other administrative duties.

Skills

GCSE Maths

GCSE English

Administration experience

Microsoft Excel

Organisational skills

Communication skills

Customer focus

Attention to detail

Willingness to learn

Education

GCSEs Maths & English

A Levels

Tools

Microsoft Office

Job description

Biffa Group in Somerset is seeking a highly organised Administrator to join our team. The role focuses on accurate administration, maintaining compliance records and delivering excellent customer service to support daily operations.

You will confirm daily work for revenue, upload site paperwork, input data for hazardous waste returns, answer calls, manage filing, and generate regular reports. A strong eye for detail and proactive communication are essential.