Hazardous Waste Site Admin Specialist

Biffa Group; Cardiff; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career development

Competitive salary

Pension scheme

Discounts

Holiday & travel discounts

Life cover

Job summary

Biffa Group is seeking a highly organised Site Administrator for the Hazardous Waste site in Cardiff. You will manage accurate administration, maintain compliance records and deliver excellent customer service in a fast paced environment.

You will confirm daily work, scan and upload site paperwork, input data for hazardous waste returns, answer calls professionally, and support the Site Manager with additional duties while maintaining site standards.

Qualifications

• GCSEs in Maths and English (or equivalent).
• Strong administration experience in a busy office.
• Excellent communication skills, both written and verbal.
• Proficient with Microsoft Office, especially Excel.
• Willingness to learn and adapt to business needs.

Responsibilities

• Accurately confirm work undertaken daily to support revenue generation.
• Scan and upload site paperwork to the central system each day.
• Input data accurately to produce hazardous waste returns and maintain site compliance.
• Answer, direct and manage incoming telephone calls professionally, providing an excellent customer experience.
• Maintain site filing systems to company standards.
• Contact customers to confirm vehicle attendance appointments.
• Produce weekly, monthly and quarterly reports to support operational and compliance requirements.
• Work closely with Customer Service and Regional Operations teams to resolve queries and ensure information is accurate and up to date.
• Support the Site Manager with any other reasonable administrative duties as required.

Skills

Administration experience

Attention to detail

Communication skills

Organisational skills

Telephone manner

Accuracy

Willingness to learn

Excel

Education

GCSEs Maths and English

A Levels (or equivalent)

Tools

Microsoft Office

Job description

Biffa Group is seeking a highly organised Site Administrator for the Hazardous Waste site in Cardiff. You will manage accurate administration, maintain compliance records and deliver excellent customer service in a fast paced environment.

You will confirm daily work, scan and upload site paperwork, input data for hazardous waste returns, answer calls professionally, and support the Site Manager with additional duties while maintaining site standards.