Site Administrator: Customer & Data Entry Support

Cleansing Service Group Limited; Tees Valley; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual bonus scheme

Long Service Award

Employee recognition schemes

Employee referral bonus

Pension Plan

Share Options

Retail outlet discounts

Training and apprenticeships

Health care cash plan

33 days holiday

Holiday Buy and Sell Scheme

Job summary

Cleansing Service Group Limited in Middlesbrough is seeking an Administrative Assistant to handle customer enquiries by phone and email, process orders from booking through invoicing, and provide essential admin support across the business.

The role requires good written and verbal communication, strong attention to detail, proficiency in MS Office, and the ability to work to deadlines in a busy office. prior CRM experience is desirable; GCSE level qualifications are acceptable.

Qualifications

• GCSE level qualifications required.
• Excellent written and verbal communication.
• Experience in admin is desirable.
• Ability to work in a fast-paced office.]
• Role requires diligent and proactive administrative support.

Responsibilities

• Deal with customer enquiries and provide excellent customer services by phone and email.
• Assist in processing orders from booking requests through to job confirmation and invoicing.
• Provide admin support to all sections of the business as required.
• Ensure paperwork is processed and completed correctly for timely invoicing.
• Input data into in-house databases and other administrative systems.
• Support finance with sales spreadsheet and purchase order register.
• Liaise with operational staff to share information quickly and accurately.
• Perform general administrative duties.

Skills

Excellent communication

Attention to detail

Teamwork

Data entry

Customer service

Education

GCSE level

Tools

MS Office

CRM System

Job description

Cleansing Service Group Limited in Middlesbrough is seeking an Administrative Assistant to handle customer enquiries by phone and email, process orders from booking through invoicing, and provide essential admin support across the business.

The role requires good written and verbal communication, strong attention to detail, proficiency in MS Office, and the ability to work to deadlines in a busy office. prior CRM experience is desirable; GCSE level qualifications are acceptable.