Signing Assistant

Ericsson GmbH; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ericsson in London is seeking a Signing Production Assistant to support sign-interpreted programme production, including research, media tracking, and administration, reporting to the Production Manager for the Signing team in London.

You will liaise with clients and media teams, manage schedules, ingest media, assist with subtitling and live signing, and coordinate with freelancers and external suppliers to meet deadlines.

Qualifications

• Administrative experience with accurate records and scheduling systems.
• Interest in Ericsson/Red Bee Media and Access Services.
• Knowledge of a wide range of television output.
• Experience in a customer-focused environment.
• Ability to use initiative and adapt to changing circumstances.
• Ability to work under pressure to deadlines.
• Strong time management and organisational skills.
• Excellent written and verbal communication skills.
• Basic knowledge of Excel.
• Awareness or interest in Deaf colleagues and contributors.

Responsibilities

• Liaise with clients and media management to obtain media, scripts and other materials for subtitling, audio description and signing.
• Prepare scripts to improve subtitling efficiency.
• Manage the ingest and delivery of media.
• Input client schedules into the in-house scheduling system and respond to schedule changes.
• Daily checks of schedules.
• Admin tasks associated with allocation changes as directed by the Duty Manager.
• Liaise with technical teams to assist the Duty Manager.
• Manage Dentons and language control for live subtitling.
• Maintain contact lists and databases relating to contributors, programme content and production schedules.
• Provide operational assistance for production and transmission of sign-interpreted programmes.
• Act as focal point for the Sign Language Translation team and maintain records.
• Deliver files and materials to clients, reliably and to a deadline.
• Create and maintain rotas for Access Services production and support teams.
• Process administrative requests for Access Services teams.
• Work with operations schedulers in the allocation of services to third-party suppliers.
• Manage the workflow for freelancers and other external suppliers.

Skills

Admin experience

Scheduling systems

Customer focus

Time management

Communication

Excel basics

Team player

Attention to detail

Deaf awareness

Initiative

Tools

Excel

Job description

Grow with us

Reporting to the Production Manager for the Signing team. Signing Production Assistants will work with various teams within Access Services to provide comprehensive support for all aspects of sign-interpreted programme production, including research, media tracking, programme transmission, and administrative duties.

Key Duties

• Liaise with clients and media management to obtain media, scripts and other materials as promptly as possible for subtitling, audio description and signing
• Prepare scripts as appropriate to make the subtitling process more efficient
• Manage the ingest and delivery of media
• Input client schedules into the in-house scheduling system and responds to schedule changes
• Daily checks of schedules
• Admin tasks associated with allocation changes as directed by the Duty Manager (DM)
• Liaise with technical teams where necessary to assist the DM
• Managing Dentons and language control for live subtitling
• Additional monitoring of output as directed by the DM
• Build and maintain contact lists and databases relating to contributors, programme content and production schedules
• Provide operational assistance as required both in the production and transmission of sign-interpreted programmes and for live and pre-recorded programmes
• Act as a focal point for the Sign Language Translation (SLT) team, and to undertake the maintenance of all records and systems used by the team
• Deliver files and materials to clients, reliably and to a deadline
• Create and maintain rotas for Access Services production and support teams, responding to queries as necessary
• Process administrative requests for Access Services teams
• Work with operations schedulers/managers in the allocation of services to third-party suppliers
• Manage the workflow for freelancers and other external suppliers, providing materials and media as necessary

Key Skills & Abilities

• Demonstrable administrative experience including accurate record-keeping and maintaining scheduling systems/databases
• An awareness of and interest in the work of Ericsson/Red Bee Media and Access Services and their clients
• An interest in and knowledge of a wide range of television output
• Experience of working in a customer-focused environment
• Ability to use own initiative, work flexibly and/or adapt to changing circumstances
• Ability to work under pressure to deadlines
• Demonstrable effective time management, organisational skills, accuracy and meticulous attention to detail
• Ability to create and maintain good working relationships
• Experience of working successfully as an integral part of a team
• Excellent written and verbal communication skills
• Basic knowledge of Excel; experience of working with new technology and equipment
• An awareness or/interest in working with Deaf colleagues and contributors

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: United Kingdom (GB) || London