Side job: Reception Staff / Night Audit (m/w/x)

Aohostels; Manchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Accommodation discount

Flexible shifts

Language courses

Education support

Mental health coaching

Casual attire

Drinks and fruit daily

Job summary

a&o hostels in Manchester seeks a Night Receptionist / Night Audit to manage night operations, assist guests, and maintain a welcoming atmosphere. You coordinate reception tasks, handle check-ins/outs, and prepare for the day ahead while ensuring bar cleanliness and guest satisfaction during night hours.

The role suits those with hospitality experience, strong English, and a neat appearance, plus the ability to work flexible night shifts in a busy hostel environment.

Qualifications

• Educated in tourism or hospitality experience.
• Great manners and a neat appearance.
• Loves guest contact and can work day or night.
• Strong organizational talent.
• Very good English skills.

Responsibilities

• Organise and coordinate night reception desk processes.
• Handle guest check-in and check-out during night hours.
• Maintain contact with guests throughout the night.
• Prepare for the following day and ensure smooth operations.
• Prepare hot and cold drinks and snacks at the bar.
• Ensure cleanliness in the bar and reception area.

Skills

Guest service

Hospitality experience

English language

Organizational skills

Education

Hospitality education

Job description

We are looking for YOU! -A hardworking and independent side jobber (m/w/x) asNight Receptionist / Night Audit.
This job is particularly well suited to students as it has flexible working hours and is based on their availability and can easily be combined with a varied (university) timetable. Of course, all applications are equally welcome.

YOUR BENEFITS

• 75% - 90% discount on private accommodation in all a&o hostels (depending on company affiliation)


• Flexible shift scheduling according to your availability


• subsidized language courses


• support for your further education in the form of various trainings


• Mental Health: We offer you free and anonymous mental health coaching from our independent partner „nilo\" (www.nilohealth.com), who will support you with professional, private and health-related challenges


• We work in jeans and a&o polo shirt instead of stiff suits or uniforms


• Of course, all hostel employee, are provided with drinks, fruit and vegetables every day.

YOUR JOB

• You organise and coordinate work processes at the reception desk during the night


• You are mainly responsible for the check-in and check-out of the guests.


• You maintain contact with our guests


• During the night you will make preparations for the smooth running of the following day


• You prepare hot and cold drinks and snacks at the bar


• You will also ensure cleanliness in the bar and reception area.

YOUR PROFILE

• Educated in tourism or some experience in hospitality


• You have great manners and a neat appearance


• You love guest contact and you show this at any time of day or night


• Organisational talent


• Very good English skills