Receptionist – Night Shift - Part Time (f/m/d)

MEININGER Hotels; City of Edinburgh; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Attractive salaries

Company Volunteering (2 days)

25 holidays + 5 bonus days

Free language courses

Staff nights and Friends and Family/40

Résumé du poste

MEININGER Hotel Edinburgh is seeking a part-time Night Audit Receptionist to welcome guests, manage check-ins/outs, and ensure a memorable overnight stay. You’ll act as front desk host, handle inquiries, and support other departments when needed.

The role requires at least 1 year in hospitality, an outgoing personality, teamwork, and fluent English. Knowledge of front office systems like ASSD, Fidelio, or SIHOT is a plus.

Qualifications

• Minimum 1 year experience in hospitality.
• Outgoing personality in a bustling environment.
• Fluent English; other languages are a plus.

Responsabilités

• Greet guests and manage check-ins/check-outs to optimize occupancy.
• Handle guest enquiries and provide local activity recommendations.
• Perform nightly reports, invoicing and hour registration.
• Monitor online reputation and conduct quality checks during night.
• Support other departments occasionally, including F&B tasks.
• Ensure security and safety checks during night shifts.

Connaissances

Hospitality experience

Customer service oriented

Team player

Front office system knowledge

English fluency (B2+)

Outils

ASSD

Fidelio

SIHOT

Description du poste

Part-time, Night-Audit

Calling all lovely night owls! Are youan avid hostwho will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!

Receptionist – Night Shift (f/m/d)

MEININGER Hotel Edinburgh

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks etc.
• You are regularly checking the hotel during the night
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays and weekends
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You have initial experience (min. 1 year) in hospitality and is passionate about it
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (B2), any other languages are a plus

What Meininger Offers

• Attractive salaries
• Company Volunteering (2 days)
• 25 holidays + 5 bonus days (1 for each year you stay with us)
• Free language courses
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount

We are enthusiastic hosts as diverse as our guests. Feels like you?

We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

Contact: Will Harrington (Hotel Manager)

Remote Type

On Site