SIA-Qualified Security Officer – Shopping Centre

ABM; Cheltenham; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

24/7 GP

Mental health support

Get Fit programme

Financial & legal support

Cycle to work

Perks at Work

Life resources & tools

Job summary

ABM UK is seeking a Security Officer to join our team at Regent Arcade Shopping Centre. You will be the public face of the security team and client, delivering first-class customer service while upholding professional standards.

This role requires a valid SIA licence, the ability to work 3 on/3 off 12-hour shifts (42 hours per week), and a proactive, calm approach under pressure. The position offers competitive pay and a comprehensive benefits package.

Qualifications

• Valid SIA Licence(s) required.
• Knowledge of Assignment Instructions (AI’s).
• Excellent written and verbal communication.
• Customer/client focused and able to work under pressure.
• Computer literacy required.
• SIA Guarding or Door Supervisor license essential.
• SIA CCTV license desirable or willing to obtain.

Responsibilities

• Interact with visitors/tenants to deliver first-class service.
• Carry out regular patrols of the shopping centre.
• Maintain professional grooming and adhere to uniform standards.
• Ensure a safe environment for all visitors/tenants.
• Liaise with control room and respond to incidents.
• Assist third-party contractors and visitors with site procedures.
• Coordinate with authorities as needed.
• Follow radio procedures at all times.
• Undertake other duties as required.

Skills

SIA Licence(s)

AI Instructions

Communication

Work under pressure

Computer literacy

Job description

ABM UK is seeking a Security Officer to join our team at Regent Arcade Shopping Centre. You will be the public face of the security team and client, delivering first-class customer service while upholding professional standards.

This role requires a valid SIA licence, the ability to work 3 on/3 off 12-hour shifts (42 hours per week), and a proactive, calm approach under pressure. The position offers competitive pay and a comprehensive benefits package.