Shopping Centre Security Officer - Patrol & Incident Response

Abm Careers; Basildon; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

GP 24/7 Access to UK GP

Mental Health support

Cycle to work scheme

Perks at Work app access

Life resources and tools

Job summary

ABM is seeking a Security Officer to join our team at Eastgate Shopping Centre, SS14 1EB. The role involves patrolling, incident response, report writing, and working to protect customers and staff in a busy retail environment.

The ideal candidate holds a valid SIA Door Supervision license, has excellent communication skills, and can stay calm under pressure. The position offers 44 hours per week on a 5 on/2 off pattern with day and night shifts.

Qualifications

• A valid SIA Door supervision license is required.
• Strong communication skills and ability to work under pressure.
• Experience in a shopping centre or security environment is desirable.

Responsibilities

• Manage all shopping centre procedures in line with codes of practice.
• Carry out regular patrols of the shopping centre.
• Support the soft service manager and shopping centre management.
• Liaise with authorities and security supervisor on incidents.
• Control and prioritise incidents with escalation procedures.
• Monitor access and egress to service yards and management office.
• Ensure a safe and non-threatening environment for customers and staff.
• Assist in security audits and address noncompliance.
• Maintain excellent relationships with client, suppliers and partners.
• Interact with visitors and tenants delivering first-class customer service.
• Assist third-party contractors/visitors with site procedures.
• Demonstrate excellent written communication and interpersonal skills.
• Show good knowledge of local area and customer service.

Skills

SIA Door supervision

CCTV licence

Job description

ABM is seeking a Security Officer to join our team at Eastgate Shopping Centre, SS14 1EB. The role involves patrolling, incident response, report writing, and working to protect customers and staff in a busy retail environment.

The ideal candidate holds a valid SIA Door Supervision license, has excellent communication skills, and can stay calm under pressure. The position offers 44 hours per week on a 5 on/2 off pattern with day and night shifts.