SIA-Licensed Security Officer – Shopping Centre

Abm Careers; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work access

Job summary

ABM UK is seeking a dedicated Security Officer to join our team at Regent Arcade Shopping Centre in Cheltenham. You will be the public face of the security team, delivering professional security and customer service to visitors and tenants, with a can-do attitude.

The role requires a valid SIA licence, ability to interact with people, patrol duties, and the ability to work under pressure. We offer a range of benefits and a competitive pay rate; contact recruitment for adjustments.

Qualifications

• SIA Licence/Guarding experience is essential.
• Ability to follow Assignment Instructions (AI’s).
• Excellent written and verbal communication, and customer-focused.
• Must be able to work under pressure and handle incidents calmly.

Responsibilities

• Interact with visitors/tenants delivering first-class customer service.
• Carry out regular patrols of the shopping centre as detailed in site instructions.
• Be professional, pleasant, friendly, courteous and helpful at all times.
• Ensure grooming and uniform adherence as required.
• Keep the site safe and non-threatening for visitors/tenants.
• Liaise with site control room and respond proactively to incidents.
• Assist third party contractors/visitors ensuring procedures are followed.
• Liaise with statutory authorities and deal with incidents.
• Adhere to radio procedures at all times.
• Undertake other reasonable duties as required.

Skills

SIA Licence(s)

AI knowledge

Communication skills

Customer focused

Work under pressure

Computer literacy

Job description

ABM UK is seeking a dedicated Security Officer to join our team at Regent Arcade Shopping Centre in Cheltenham. You will be the public face of the security team, delivering professional security and customer service to visitors and tenants, with a can-do attitude.

The role requires a valid SIA licence, ability to interact with people, patrol duties, and the ability to work under pressure. We offer a range of benefits and a competitive pay rate; contact recruitment for adjustments.