SIA-Licensed Retail Security Officer

Manchester Arndale; Amble; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks with Hapi app

Professional growth opportunities

Wagestream flexible pay

Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will maintain a visible security presence, patrol the shop, monitor CCTV, respond to incidents, and support store management.

The role requires a valid SIA Licence, Right to Work in the UK, and eligibility for DBS/BS7858 checks. You will demonstrate excellent communication, a calm, professional approach, and flexibility to work varied shifts, including weekends and evenings.

Qualifications

• Must have Right to Work in the UK and be eligible for DBS/BS7858 clearance.
• SIA Licence (DS or Security Guarding) required.
• Strong observational skills to identify suspicious behaviour.
• Excellent verbal and written communication for reporting and interactions.
• Proactive and professional approach to safety and security.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Maintain a visible security presence and deter theft/anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms/incidents and escalate as required.
• Conduct searches per company procedures when necessary.
• Complete incident/observation reports accurately.
• Collaborate with store management on security matters.
• Provide a professional and approachable presence to customers and staff.
• Assist customers and staff with queries and de-escalate situations.
• Follow site procedures, policies and legal requirements.
• Support wider team and undertake additional duties as required.

Skills

Right to work in UK

DBS/BS7858 clearance

SIA Licence

Excellent communication

Calm and professional

Flexibility

Education

SIA Licence (DS or Security Guarding)

Job description

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will maintain a visible security presence, patrol the shop, monitor CCTV, respond to incidents, and support store management.

The role requires a valid SIA Licence, Right to Work in the UK, and eligibility for DBS/BS7858 checks. You will demonstrate excellent communication, a calm, professional approach, and flexibility to work varied shifts, including weekends and evenings.