Evening Retail Security Officer - SIA Licensed

Manchester Arndale; Arbroath; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Hapi app discounts

Wagestream access

Digital learning courses

Award-winning employer

Job summary

OCS UK & Ireland is hiring a Retail Security Officer to protect customers, staff and stock, providing a professional security presence in a retail environment. You will deter crime, monitor CCTV, respond to incidents and liaise with store teams, with strong emphasis on customer service.

Shifts run 14:00–22:00, Tuesday to Friday, and you will complete detailed incident reports while upholding company procedures and DBS/BS7858 clearance requirements.

Qualifications

• Must have the Right to Work in the UK and be able to obtain DBS and BS7858 clearance.
• Valid SIA Licence (DS or Security Guarding) and relevant security experience are required.
• Strong observational skills to identify suspicious behaviour and report findings.
• Excellent verbal and written communication for reporting and interactions.

Responsibilities

• Maintain a visible security presence to deter theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating as required.
• Conduct searches in line with procedures when necessary.
• Complete accurate incident and observation reports.
• Work closely with store management and staff on security matters.
• Provide a professional and approachable presence.
• Assist customers and staff with queries.
• De-escalate challenging situations calmly.
• Follow site procedures, policies and legal requirements.
• Support the wider team and undertake additional duties as required.

Skills

SIA Licence (DS or Security Guarding)

Right to Work in the UK

DBS & BS7858 clearance

Observational skills

Communication skills

Flexible shifts (weekends/evenings)

Job description

OCS UK & Ireland is hiring a Retail Security Officer to protect customers, staff and stock, providing a professional security presence in a retail environment. You will deter crime, monitor CCTV, respond to incidents and liaise with store teams, with strong emphasis on customer service.

Shifts run 14:00–22:00, Tuesday to Friday, and you will complete detailed incident reports while upholding company procedures and DBS/BS7858 clearance requirements.