SIA-Licensed Retail Security & Customer Service Pro

Bayley & Sage; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company pension

Employee discount

Referral programme

Store discount

Job summary

Bayley & Sage is looking for a security officer to safeguard customers and staff across our London stores, while delivering friendly, helpful service.

You will monitor store environments, handle incidents with confidence, and report issues promptly. Prior experience in hospitality or retail security is preferred.

The role requires a valid UK SIA licence and the ability to work day and weekend shifts across multiple central London locations.

Qualifications

• Experience in hospitality or retail security or customer-facing roles.
• Ability to communicate effectively and handle challenging situations.
• SIA licence and right to work in the United Kingdom required.

Responsibilities

• Support customers and teams while maintaining high standards of customer service.
• Respond swiftly and confidently to emergencies.
• Ensure all incidents are reported promptly and action taken.

Skills

Customer service

Effective communication

Emergency response

Conflict handling

Job description

Bayley & Sage is looking for a security officer to safeguard customers and staff across our London stores, while delivering friendly, helpful service.

You will monitor store environments, handle incidents with confidence, and report issues promptly. Prior experience in hospitality or retail security is preferred.

The role requires a valid UK SIA licence and the ability to work day and weekend shifts across multiple central London locations.