Showroom Sales Assistant

City Plumbing; Tewkesbury; On-site; GBP 14,000 - 22,000; Part time

Benefits offered by this job

Bonus discounts

Life assurance

Extended family policy

EAP & Mental health support

Induction and development

Financial education & loans

Flexible working options

Inclusive culture

Job summary

City Plumbing is seeking a Showroom Sales Assistant to support the Showroom Sales Manager in daily operations and to visit customers at their homes to take measurements for designing ideal bathrooms. You will attend networking events, drive sales, and help grow the branch through excellent customer service and proactive engagement.

Flexibility is required with hours, minimum 20 per week, and extra hours during peak winter season to deliver exceptional customer experiences.

Qualifications

• Sales experience is not essential; focus on results and customer outcomes.
• Ability to build rapport quickly and develop trusted relationships with customers.

Responsibilities

• Create and maintain a loyal customer base through proactive engagement and repeat business.
• Deliver exceptional service and collaborate with in-branch colleagues to cross-sell to trade customers.
• Promote the showroom locally using creative approaches to highlight service quality and products.

Skills

Sales

Customer service

Communication

Networking

Self-motivation

Tools

CRM

Job description

The role: As a Showroom Sales Assistant, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in! You will support the Showroom Sales Manager with the day to day running of the showroom, and assist in sales business development. The Showroom Sales Assistant will visit customers in their homes to take measurements, ahead of working to design their ideal bathroom. You'll also attend networking events as well as having the opportunity to run them. The Showroom Sales Assistant will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You will be contracted to a minimum of 20 hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! #ShowOffYourShowroom Come and join us as a results driven Showroom Sales Assistant on a flexible hours basis to grow and deliver sales as part of a hugely successful branch team

Key Responsibilities

To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business. Deliver an exceptionally high level of service Working and collaborating with your in-branch colleagues to build relationships and cross sell to our current trade customers. Assist in making sure the bathroom showroom is known locally, use creative ways to ensure the local area knows you are there and the brilliant service you offer. Always striving to make your showroom the best in order to anticipate and exceed customer needs.

You

You: Whilst sales experience is not essential, it is important to understand that this is a results based role with a strong focus on targeted sales. Your ability to influence along with your persuasive nature will aid your success in this role; with bags of energy and enthusiasm you'll be a confident go-getter who is passionate about delivering an exceptionally high level of customer service. You will use a combination of intensive training and a natural desire to achieve and drive sales through the development of strong customer relationships and bringing new customers into the showroom. You'll be flexible with working hours, and your approach to delivering customer and business needs.

Skills and Competencies

Tenacity and resilience A pro-active approach to sales, with a strong desire and ability to win and grow new business Excellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider team

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!

Us

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment

• Bonus Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We don't want you to 'fit' our culture, we want you to enrich it.

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