Showroom Sales Advisor - Customer Focus & Career Growth

Finning; Leeds; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits package

Training and development

Career progression opportunities

Exposure to sales, marketing, business

Job summary

Finning (UK) Ltd, the world’s largest Caterpillar dealer, seeks a Showroom Sales Advisor to help customers find the right equipment, attachments, parts, and accessories in our retail showroom. The role focuses on delivering a professional buying experience and building lasting relationships with customers.

You will join a team in a permanent, on-site showroom role with training, product knowledge development, and exposure to sales, marketing and business development within the construction

Qualifications

• Experience in retail, hospitality, customer service, or sales.
• Excellent communication and interpersonal skills.
• Genuine passion for delivering excellent customer service.
• Confidence building relationships with a wide range of customers.
• Positive, enthusiastic and professional approach.
• Self-motivated with a willingness to learn and develop.
• Comfortable using technology, digital tools, and CRM systems.
• Good organisational and time-management skills.
• Full UK driving licence, or ability to obtain one.
• Understanding of sales processes and customer relationship management.
• Awareness of merchandising, promotions, and customer engagement activities.

Responsibilities

• Welcome customers into the showroom and provide a friendly, professional experience.
• Understand customer requirements and recommend suitable equipment, products, and solutions; demonstrate features and benefits.
• Build relationships and become a trusted point of contact.
• Support customers through purchasing journey from enquiry to delivery and after-sales support.
• Prepare quotations and follow up sales opportunities to close deals.
• Maintain accurate customer and opportunity records in CRM.
• Support local marketing activities, product launches, events and campaigns.
• Re-engage existing and dormant customers to generate new sales opportunities.
• Collaborate with colleagues across sales, service, parts and operations to deliver customer success.

Skills

Retail experience

Customer service

Communication

Sales mindset

Team player

Time management

Relationship building

Tools

CRM systems

Job description

Finning (UK) Ltd, the world’s largest Caterpillar dealer, seeks a Showroom Sales Advisor to help customers find the right equipment, attachments, parts, and accessories in our retail showroom. The role focuses on delivering a professional buying experience and building lasting relationships with customers.

You will join a team in a permanent, on-site showroom role with training, product knowledge development, and exposure to sales, marketing and business development within the construction